Lead Housekeeper (Cleaning & Inspection)

VI Resorts by Westgate, North America's largest owner-controlled timeshare and vacation club, operates Sea Village Resort, situated on the Big Island. Units recently remodeled include fully equipped kitchens and a seaside pool, and the laid-back location features black lava fields and beach life with stunning ocean views. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company.

The Housekeeping Team Leader is a hands-on, energetic leader who keeps daily operations running smoothly. You will motivate and support the housekeeping team, maintain high standards of cleanliness, and step in as the go-to leader when the Manager is away. As a Housekeeper Lead, you will be responsible for the following essential duties and responsibilities:

Ensure overall cleanliness of guest units and public areas by effectively supervising housekeeping staff, including those assigned to laundry, unit preparation, and cleaning.

Coordinate housekeeping activities with other departments to ensure services are delivered efficiently and on time.

Train, coach, and support the development of housekeeping staff, and partner with Resort Management to identify and address future training needs.

Prepare and maintain housekeeping schedules as directed by Resort Management.

Assign and manage daily work responsibilities for housekeeping team members.

Serve as a primary resource for housekeeping staff questions and concerns, involving Resort Management as appropriate, including but not limited to employee injuries, leave of absence requests, and company policy clarification.

Communicate performance and personnel issues to Resort Management and provide input for annual performance reviews.

Manage housekeeping department inventory as directed by the Resort Manager, including tracking and restocking linens, housekeeping supplies, and guest amenities.

Respond to guest service requests promptly, professionally, and courteously.

Report employee injuries and incidents to Resort Management or Human Resources in a timely manner.

Perform or assist with cleaning and inspection duties as needed.

High school diploma, GED, or equivalent work experience required.

Minimum of two years of related housekeeping experience.

Ability to work independently with minimal supervision.

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage

• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

Property: 90103-VI SeaVillage KonaAdminCareer Site Category: Housekeeping Compensation: USD 24 - USD 24 - hourly