Salesperson for Retail Sales

Sales Associate

We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training. At FL Davis Ace Hardware, we're independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude! Ace goes beyond hardware: build a future, a purpose, and a community with us.

The primary responsibility for all positions within FL Davis Ace Hardware is to Amaze Every Customer Every Time and uphold the Core Values as determined by the management team. Sales associates are responsible for engaging the customer, determining their needs, and projecting requirements.

Help unload incoming trucks and stock merchandise (as arranged by management). Maintain the store: Keep clean, organized and fully stocked. Execute the daily operational, day-to-day goals, and priorities assigned by store management. Cooperate with others and work well as part of a retail team, for example actively participate in daily huddle meetings, share ideas for improvement with management. Remove promotional bin tags from displays, and price tags as required following sales events, flyers, etc. Restock merchandise displays as needed, watch end caps and side wings. Handle special orders for all non-stock items. Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting. Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly. Serve Customers in assigned departments, or storewide, and provide needed advice or information, greet customers as soon as you encounter them. Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.) Promote the Ace Rewards program to all customers, describe the Ace Helpful Promise(s) and use the Magic Question. Maintain awareness of all promotions and advertisement so you can tell customers about special sales. Assist customers with large or heavy items as needed. Offer customers a red basket for their shopping use. Assist in the training and development of peers.

Able to communicate professionally with customers and team members. Skilled at providing prompt, friendly and attentive customer service. Willing to learn all areas of the store and help train others. Availability must be flexible including mornings, evenings, weekends, and holidays. Bilingual (Spanish) verbal and written communication skills strongly preferred.

Move and handle merchandise up to 60 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth. You'll be on your feet for most of your shift (up to 8 hours) Job responsibilities may change based on the needs of the business.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. Health Insurance or discount card for medical, dental, vision, and prescriptions

~We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal.