Housekeeper / Housekeeping Support

Executive HousekeeperA private family based in Los Angeles is seeking a polished, experienced Executive Housekeeper to serve as the operational backbone of their home. The property is a beautifully appointed, high-end residence with museum-quality finishes including natural wood paneling, specialty leatherwork, fine art throughout, and uncoated, unfinished surfaces that require a knowledgeable touch and product-specific care. The family is looking for someone who has navigated elevated private service before, whether through a family office, a superyacht, or a comparable UHNW environment. The standard is high, and so is the support.Monday through Friday, 7:00am to 3:30pm with a 30-minute lunch.When principals are in residence: 8:00am to 2:00pm, break, then 4:00pm to 7:00pm to assist culinary with dinner service and cleanup.Travel is required up to four times per year, including to additional family residences, typically in trips of two to three weeks. Working holidays is part of the role.Perform museum-quality cleaning with expertise in specialty surfaces including natural wood, unfinished/uncoated materials, leather, glass, antiques, fine art, marble, silver, and brassLearn and strictly follow the property's approved product and care guide for specialty finishes provided by the interior designersProvide direct supervision, mentorship, and ongoing coaching to the Housekeeper, including weekly check-ins, performance expectations, and annual reviewsOversee household inventory including pantry, culinary supplies, and household products; coordinate procurement and maintain appropriate stock levelsCoordinate the housekeeping schedule to minimize impact on the principals and their daily routineAssist culinary and event staff during dinner service, family gatherings, and special occasionsAnticipate the needs of the home and the family with minimal direction, demonstrating proactive ownership of the householdConduct regular walkthroughs to identify quality issues and escalate appropriately to the House Manager or relevant vendorBuild and maintain documentation, checklists, and SOPs to uphold the home's standards consistentlyContribute to budget preparation and household cost managementParticipate in cross-functional collaboration with Facilities, Security, IT, and Administration teams as neededHandle wardrobe care and assist with packing and unpacking during travelCare for the family's children in a warm, kind manner when paths cross throughout the day; this is not a childcare role but genuine affection for children is importantMaintain the highest level of confidentiality and principal privacy at all timesEssential Skills and Qualifications:Minimum five years of experience in a senior housekeeping role within a high-end private residence or comparable luxury environment; yacht-experience is a plus!Three or more years of direct people management experience, including conducting one-on-ones and annual performance reviewsDemonstrated ability to lead, influence, and hold team members accountable with warmth and professionalism rather than rigidityExperience working cross-functionally alongside Facilities, Security, IT, and administrative teamsDeep knowledge of care protocols for high-end and specialty surfaces; ability and willingness to learn property-specific product guidelinesStrong adaptability and composure when navigating shifting priorities and dynamic personalitiesExcellent verbal and written communication skills; ability to communicate directly and professionally with principalsHighly organized with strong delegation, prioritization, and attention to detailComfortable both giving and receiving direct feedbackProficiency with smartphone and computer tools; familiarity with household management systems a plusWarmth, patience, and ease around children, including infants and young kidsAbsolute discretion and commitment to principal privacyLegally authorized to work in the United StatesLocal to Los Angeles or willing to relocate to Los AngelesWillingness to undergo an in-depth background check and provide stellar employment referencesValued but Not Required:Background in family office, superyacht (Chief Stew), or comparable UHNW private service environmentSpecialized training or experience with fine art, antiques, or museum-quality surfacesCompensation and Benefits:$55–$60 per hour | depending on experienceBenefits package includes health, dental, and vision insurance, paid sick days, paid vacation, and paid holidays.Travel related expenses and meals.Relocation support if needed.