Remote Health Care Advocate

Healthcare Advocate

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? The Healthcare Advocate serves as a strategic partner to physicians, medical groups, IPAs, and hospitals, supporting accurate documentation and coding practices to ensure a complete and accurate health picture of members across government and regulated lines of business, including Medicare Advantage, Medicaid, and ACA. This role focuses on improving quality of care, closing gaps in care, and driving performance in Risk Adjustment and Quality programs through education, collaboration, and data-driven strategies.

If you reside in the state of Alabama, you will have the flexibility to work remotely* as you take on some tough challenges.

Act as a trusted advisor and strategic partner to providers and medical groups, assisting in accurate documentation and coding to reflect members' true health status

Travel independently across the assigned territory (approximately 80% field-based, with occasional overnight travel) to engage providers in Optum tools and programs that enhance quality of care for Medicare Advantage members

Gaining participation and deployment of Prospective Programs achieving business goals and metrics

Utilize data analysis to identify and target providers who would benefit from coding, documentation, and quality training resources

Establish positive, long-term, consultative relationships with physicians, medical groups, IPAs and Hospitals

Develop and implement comprehensive, provider-specific plans to improve RAF performance, coding specificity, and gap closure

Manage end-to-end Risk Adjustment and Quality programs, including In-Office Assessment initiatives

provide actionable feedback to improve compliance with CMS standards

Educate providers on Medicare quality programs and CMS-HCC Risk Adjustment methodology, emphasizing the importance of accurate chart documentation for proper reimbursement

Deliver ICD-10 HCC coding training and develop tools for providers and office staff

Partner with physicians, coders, and facility staff on Risk Adjustment and Quality education efforts

Assist in chart collection and analysis as needed

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

2+ years of healthcare experience with solid knowledge of medical terminology and clinical issues

• 1+ years of experience in a physician office, clinic, hospital, or similar medical setting
• Proficiency in MS Office (Excel, Word, PowerPoint) with ability to manipulate data, create documents, and deliver presentations
• Ability to travel up to 75- 80% within designated market; reliable personal transportation

2+ years of clinic/hospital or managed care experience

• Experience in Risk Adjustment, HEDIS/Stars, and gap closure initiatives
• Experience in provider network management, physician contracting, healthcare consulting, Medicare Advantage sales, or pharmaceutical sales
• Project management experience
• Knowledge of billing, claims submission, and coding software
• Nursing background (LPN, RN, NP)
• Advanced proficiency in MS Excel (pivot tables, advanced functions)

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace.