Head of Product, Virtual Care

Healthcare is in crisis and the people behind the results deserve better. With more and more data coming from wearables, lab tests, and patient–doctor interactions, we’re entering an era where data is abundant. Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. Our mission is simple but ambitious: build the infrastructure that makes predictive, personalized care possible.

If you're passionate about how technology can supercharge healthcare, you’ll fit right in.

Backed by Creandum, Point Nine, 20VC, YC , and leading angels, we’re working to solve one of the biggest challenges of our time: making healthcare personalized, proactive, and affordable. You: Experienced PM who's shipped complex B2B products where real people, and something in the physical world, have to show up for the product to work. Salary: $190,000 - $240,000 + equity

Location: Remote EST ONLY

Junction sits at the center of labs, providers, and the developers building on top of us. This role owns how every order on Junction turns into a sample at the lab, one of the most sensitive and error prone moments in laboratory testing. That is the leading cause of missing results in lab testing today. Between the order and the lab, a patient has to find a collection option, and show up. That might be at a patient service center, with a mobile phlebotomist at their home, or with a self collection kit through the mail. Solving this is the biggest opportunity in lab testing, and it starts with the patient. You'll also build the national network of collection sites, phlebotomists and couriers behind it, and keep it reliable as volume grows.

You'll report to our Head of Product, work closely with engineering from discovery to shipping, and help shape how we build product at Junction.

Get more orders to a sample at the lab: from scheduling and reminders to where collection is available, you'll own the levers that get patients to follow through.

Own the physical path: kits and supplies, transport and routing each sample to the right lab, built alongside our Lab Operations team.

Expand where patients can get tested: launch new collection partners, including mobile phlebotomy and at-home kits, and decide where coverage and experience matters most.

Turn real-world signal into roadmap: customer pain, production issues, vendor behavior, support escalations. Partner with Product Ops on launches: so GTM, Success, Support and Operations are ready when the product is.

Help build the product function: how we plan, how we write, how we talk to customers, how we measure success.

Consumer product experience with a physical component: you've worked on a consumer product, and it's a big plus if something physical had to ship or happen in the real world for it to work, like at-home testing, pharmacy or delivery.

Complex B2B2C product experience: you've built for both businesses and the people they serve, with heavy third-party dependencies and regulated constraints, and kept the product simple in the face of that complexity.

Comfortable with technical depth: you can write SQL, read an API doc, you don't need to code, but you need to hold your own with engineers.

Customer-obsessed: customer conversations are your lifeline, you thrive on calls with users and customers.

You write clearly and can talk to anyone — engineers, customers, vendors.

You only want to do strategy: you'll be in the weeds — specs, trade-offs, customer calls, launches. You'll help shape it as we scale.

Equity (extended exercise post 2 years of employment)

• Monthly learning budget of $150 for personal development and productivity
• $Flexible, remote-first working, including $1K for home office equipment
• 36 days paid time off (including bank holidays)
• Premium healthcare coverage
• 4% monthly contribution to pension/401k
• We do not sponsor visas right now given our stage