Order Processor / Inside Sales

Sales Administrator

The Sales Administrator effectively manages internal sales and commercial activities for the Sales department, providing comprehensive support to Sales Representatives and acting as a key liaison between Sales and internal teams such as Finance, Production Control, and Quality. This role focuses on price and volume tracking, monthly and annual sales reporting, quote tracking, customer invoicing, payment verification, unit price tracking, and data management, ensuring accurate and timely commercial administration that supports overall business growth.

Track and report weekly, monthly, and annual sales activities to provide accurate visibility into sales performance.

Maintain all customer purchase orders and update price tracking documents to ensure current and accurate commercial records.

Create and maintain monthly closing statements to support financial and sales reporting requirements.

Perform weekly tracking and verification of customer volumes against purchase orders to identify discrepancies and ensure alignment.

Monitor and communicate customers' volume release information within the organization to keep internal stakeholders informed.

Manage accounts receivable payment reconciliation and support collection of past due amounts, including internal investigation and reconciliation or dispute of customer debits and chargebacks.

Track, maintain, and actively pursue closure of outstanding tooling payments from customers.

Create customer invoices, ensure timely payments, and work to resolve any payment disputes in a professional and efficient manner.

Manage commercial record changes, including part prices, volumes, and part number tracking, as well as price changes due to engineering changes or other commercial activities.

Act as the Sales Department liaison to all internal customers, ensuring clear communication and effective collaboration across departments.

Monitor customers' supplier portals and effectively communicate requirements within the organization to ensure compliance and timely response.

Support the Sales department with annual sales and booking plans and assist with sales-related activities as required.

Perform special projects as needed to support the Sales department and broader business objectives.

3+ years of sales administration experience within the automotive industry.

• Hands-on experience in sales support, sales administration, and inside sales activities.
• Proficiency in managing purchase orders, order entry, and order processing.
• Strong customer service orientation with experience in customer service and account management.
• Accurate data entry skills and experience with administrative support functions.
• Strong computer skills, including proficiency with Microsoft Office.
• Advanced skills in MS Word and MS Excel for reporting, documentation, and data analysis.
• Experience working with accounts receivable processes and payment reconciliation.
• Ability to manage multiple tasks, programs, and customers simultaneously.
• Experience with Stellantis (FCA) and/or Volkswagen is preferred, and experience with other automotive OEMs will be considered.

Background in automotive industry sales administration is beneficial.

Comfort working with customer supplier portals and internal cross-functional teams.

Customer-focused mindset, consistently prioritizing customer needs and satisfaction.

This is a full-time, on-site position based in Michigan, working Monday through Friday with a schedule of either 8:00 a.m. The role will initially be located in Pontiac, MI for approximately the first three to four months, after which operations will move to a larger facility in the New Baltimore area to support significant expansion and growth.

This is a Contract to Hire position based out of Pontiac, MI.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Employee Assistance Program
• Application Deadline

Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.