Full-Time Retail Receptionist

Greet and assist customers. Schedule appointments, verify insurance coverage, maintain accurate patient records, and assist with preliminary testing under the Optometrist’s supervision.

Pay Class: Full Time

Medical coding, Insurance research, and billing.

Greet and assist customers. Answer the phone, answer patients’ questions, check patients in and out, collect payments, monitor and perform other front desk tasks as needed.

Perform preliminary testing data collection as directed.

Clean and maintain the reception area.

Offer current promotions and pricing guidelines to customers. Discuss benefits and features of the discount club card with customers.

Maintain outside and internal Doctor Referral log for medical patients.

Offer current promotions and starting prices to customers

Calculate and manipulate numbers/data

Read English

Meet customer expectations

Use computer effectively and view computer screen

Training Requirements
Cross training in all departments as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in this location is moderate (use of computers, printers and machines).

Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc.

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.