Salesperson for Retail Sales

Sales Associate - Chico's Location: 460 Del Monte Center, Bldgs 4 39 & 4 40, Monterey, CA

Position Objective The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

Maintains knowledge of current sales and promotions; maintains pricing and visual standards.

Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.

Participates in visual directives including monthly store sets and sales floor maintenance.

Customer Experience Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience.

Ensures prompt resolution of customer concerns.

Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices.

Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.

Builds and maintains a solid customer following through clienteling and wardrobing.

Knows current product fit and style assortment offerings in store and on-line.

Style Connect and Customer Book.

Operational Excellence Supports replenishment activities that keep the store full and abundant.

Assists with locate fulfillment.

Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. Seeks personal developmental opportunities and readily solicits feedback.

Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.

Planning and prioritizing work to meet commitments aligned with organizational goals.

Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.

Qualifications High School diploma or equivalent

Retail or sales experience preferred

AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older

For all other states, must be 18 years of age or older

Excellent customer service skills

Able to communicate with customers, Associates, and Management

Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Physical Requirements Constant Walking/Standing – 67-100% of 8-hour shift

Occasional Lifting up to 50 lbs – 1-33% of 8-hour shift

Frequent Climbing – 34-66% of 8-hour shift

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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