Head of Programme Management

Summary of Position: The duties of this position include, but are not limited to, the following: The Program Director is responsible for the overall administration and daily operations of the Los Angeles County Program , serving the kids and families as well as the referring authority. This includes supervising staff, managing budgets, ensuring compliance with contracts, and maintain high-quality service delivery to youth and families.

Specific Tasks Include:

Oversee intake, assessment, and development of individualized service plans using a strength-based, wraparound model.Ensure that all participants receive the appropriate number of hours, contacts, services, specified monies and activities as required by contract with the referring authority or the third-party payor. Ensure that all services have been authorized or reauthorized by the referring authority or third-party payor.

Monitor service delivery and ensure alignment with program goals and contractual obligations.

Cultivate relationships with referral sources, community partners, and stakeholders.

Recruit, train, and supervise direct service and administrative staff.

Provide direct service professional personnel with staff development and training sessions as required by YAP, Inc. policies. Promote staff development including the provision of cross-training among staff.

Lead staff development, training sessions, and team/staff meetings. Attend all meetings and trainings as assigned.

Assist staff in creative problem solving, including securing needed professional resources for participants and their families. Ensure that activities for participants and their families involve education, employment, social and other areas of need. Develop plans for discharge which include community linkages that will support the participant and family after termination of service.

Ensure timely submission of reports, billing, and documentation.

Manage the local program within budget parameters.

Identify opportunities for program growth and innovations.

Qualifications/Requirements:

Master's degree in Social Work, Psychology, Counseling, or related field is generally preferred.

Bachelor's degree with commensurate experience required.

Prior experience leading and supervising staff while maintaining strong connections within the Los Angeles community, fostering strategic partnerships and demonstrating cultural competence and community awareness.

Minimum 3 years in youth services or community-based programs

1+ year in supervisory or program management role.

Strong leadership, communication, and organizational skills.

Proficient in Microsoft Office 365; experience using an Electronic Health Record (EHR) system is a plus.

Ability to manage budgets and meet deadlines.

Familiarity with trauma-informed care, positive youth development, and community-based alternatives to out-of-home placements.

Familiarity with local partnerships and cultural awareness

Reliable transportation, valid driver's license, and current auto insurance is required.

Bilingual (Spanish/English) is a preferred.

Benefits Available :

Medical/Prescription

Vision

Short Term Disability

UNUM Supplemental Insurance

Employee Assistance Program (EAP)

403(b) Retirement Savings Plan

Pet Insurance

Paid time off

Holiday Pay

Weekly Pay

Direct Deposit

Youth Advocate Programs, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.

Travel Required

Yes . Travel throughout Los Angeles, the community and to homes and schools.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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