Client Services Rep - 3rd Shift
$12 - $14 per hourCrunch - Rocklin
Member Service Representative (Overnight) Join to apply for the Member Service Representative (Overnight) role at Crunch Fitness - Undefeated Tribe
Member Service Representative (Overnight) 1 year ago Be among the first 25 applicants
Join to apply for the Member Service Representative (Overnight) role at Crunch Fitness - Undefeated Tribe
MEMBER SERVICES REPRESENTATIVE (OVERNIGHT)
Front Desk Associate
Part Time or Full Time, Hourly
Job Family: Club Staff
Reports to: Managing Partner / Assistant General Manager
Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff for the overnight shift at Crunch Fitness - Undefeated Tribe.
Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is expanding the Crunch Fitness brand across Texas and Oklahoma over the next two years and will be inviting over 500 individuals to join their team to help their community experience fitness, wellness, relaxation, and recovery.
From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It’s vital to our success to continue to take risks and think big. The Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose “to enrich the lives of others through the power of well-being.”
Promotes membership privileges including tanning, group fitness, small group training and childcare
Answers phones in a courteous, helpful, professional manner
Is an expert in all club facility, services, programs and schedules/hours of operation
Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales
May be asked to clean beyond shift duties to support a clean, crisp, grand-opening ready facility
Minimum 1 year of experience in a service-oriented position preferred
Ability to communicate effectively and demonstrate proficiency in reading and writing skills required
Strong customer service orientation
High school diploma or GED required
Compensation (Hourly)
$Subsidized health insurance coverage (health, dental, vision) for full time positions
Short-term disability
Travel
No travel required
UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Seniority level Seniority level Entry level
Employment type Employment type Full-time
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