Customer Service Officers
$24 - $26 per hourUltimate Staffing
Client Services Specialist (JN -062026-424808) Hunt Valley, Maryland
USD24 - USD26 per hour
Client Services Specialist, $24-26/hour
We are seeking a client‑focused and detail‑oriented Client Services Specialist to serve as a key point of contact for our customers. This role is responsible for delivering exceptional service, managing client relationships, and ensuring a seamless experience from onboarding through ongoing support. The ideal candidate is proactive, organized, and passionate about building strong client partnerships.
Serve as the primary point of contact for client inquiries, requests, and issue resolution
Manage client accounts, including tracking activity, updates, and follow‑ups
Collaborate with internal teams (sales, operations, project teams) to meet client needs
Maintain accurate records in CRM systems and internal databases
Bachelor’s degree preferred (Business, Communications, or related field)
2–4 years of experience in client services, customer service, or account management
Proficiency in Microsoft Office and CRM tools (Salesforce, HubSpot, etc.)
Experience in legal, insurance or financial services
Strong relationship‑building and client retention skills
Ability to analyze client data and provide insights
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Vacancy posted 1 day ago
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