Head of Care Management Operations

Baptist Health Medical Group is recruiting a Director, Operations Occupational Medicine (Statewide) to join our Episodic Care Team.

The Director of Operations technical expertise, collaborative leadership in the ongoing development and direction for assigned practices including integrity of operational processes, patient access, operations budgets, human resources, regulatory compliance and standardization of operational activities. The Director of Operations will partner with the Practice Managers to ensure efficient day-to-day operations and strong financial performance.

Responsible for directing the overall practice/clinic operations of multiple sites that support the BHMG goals and objectives.

Responsible for the integration of practice operations for those practices which may be acquired by BHMG. From an operational perspective, directs the planning and onboarding of new acquisitions and newly employed providers to ensure seamless transition for patients, physicians, and employees.

uniform policies/procedures; and assurance of budget compliance for clinic operating units.

Develop strategies and leads the execution of site-specific action plans for promotion and adoption of operational changes required to move in new directions.

Responsible for the processes and oversight to ensure timely charge entry, collections at point of service, accuracy in patient registration, eligibility verification, and expeditious resolution to requests for information related to third party claims processing.

BA/BS in Healthcare or Business-related field required.

MBA/MHA preferred - Business related expertise may be substituted for advanced degree.

8+ years of progressive management experience in physician practice operations. Experience in large group practice settings with multiple locations, 25 or more physicians, and hospital-owned or sponsored physician networks strongly preferred.

Experience in physician practice acquisition and integration; Experience with minimizing gaps in operations related to physician practice.