Senior Compliance Paralegal

As a Senior Paralegal at Goosehead headquarters, you will serve as a senior-level legal specialist within the Company’s legal department, with primary responsibility for supporting and advancing the risk, claims, and regulatory (RCR) function. You will play a critical role in managing complex workflows, driving process consistency, and serving as a subject matter resource for RCR related legal matters.

Own and manage core RCR workflows, including professional liability claims-related matters, regulatory inquiries, and risk mitigation processes.

Independently handle higher-complexity matters, including sensitive regulatory responses (e.g., DOI inquiries), escalated claims issues, and cross-functional risk matters.

Serve as a primary point of contact within the legal department for RCR-related questions, issues, and escalations.

Interpret and apply regulatory requirements and internal policies to real-world scenarios.

Identify trends, risks, and gaps within RCR workflows and escalated appropriately.

Evaluate existing RCR processes and implement improvements to increase efficiency, scalability, and risk mitigation.

Partner with attorneys and Legal Operations to refine procedures and ensure alignment with legal and business objectives.

Contribute to the development and maintenance of playbooks, SOPs, and training materials.

Oversee intake, triage, and tracking of RCR matters within LMM and other systems, ensuring data integrity and proper categorization.

Lead fact-gathering efforts for regulatory inquiries, claims disputes, and internal investigations.

Draft and/or coordinate responses to administrative agencies (e.g., Synthesize information into clear, actionable summaries for legal review.

Provide day-to-day guidance, training, and quality control support to junior paralegals within the RCR function.

Act as a resource for process-related questions and help reinforce team standards and best practices.

Assist in onboarding and training new team members within the specialty.

Claims, Compliance, Operations) to address risk-related issues and improve workflows.

Translate legal and regulatory requirements into practical guidance for business teams.

Bachelor’s degree or Paralegal Certificate preferred.

At least 1-2 years of experience in a corporate or in-house legal environment is required.

Exceptional attention to detail, including strong proofreading, grammar, and editing skills, with a high degree of factual accuracy.

Strong working knowledge of legal terminology, practices, and professional standards.

Highly responsive and self-driven, with the ability to operate effectively in a fast-paced, dynamic legal environment with minimal oversight.

Advanced critical thinking and problem-solving skills, with the ability to manage ambiguity, assess risk, and exercise sound judgment in complex situations.

Strong written and verbal communication skills, with the ability to collaborate effectively across departments and communicate clearly with both legal and business stakeholders.

Demonstrated ability to lead through influence, including developing junior team members, providing guidance on workflows, and reinforcing process consistency and quality standards.

Proficient in Microsoft Office Suite and Adobe, with the ability to conduct research and quickly learn internal LMM and CLM tools; experience with Salesforce or Ironclad is a plus.

Goosehead is an equal-opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

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