Head of Sales & Customer Success - Fully Remote Position
$85.4k - $106.7kBrinks
Pay Range: (Minimum to mid pay range specific to NY, CA, CO, WA, MD) 85,400.00 - 106,700.00 USD Annual Brinks Texas License #C00550 #LI-Remote About Brink's: The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. Job Description Founded in 1989, TestLink has been providing parts supply and refurbishment services to major ATM providers around the world for over 30 years. We hire people who are upfront and professional, with a passion for service and a think-outside-the-box mentality to help us to understand and exceed the expectations of our customers. With our recent acquisition by the US-based Brink’s Global Services, now is an exciting time to join us as we further expand our global reach to over 250,000 serviced ATMs all over the world. From the US to the Philippines, with 53 operating countries there are endless opportunities for personal and professional growth. Driving revenue growth from both new and existing customers. This role will lead sales activities, manage key accounts, and develop new business opportunities while overseeing a small sales function supported by sales administration and technical presales resources Revenue Growth & Sales Strategy:• Develop and execute sales strategies to increase revenue from new and existing customers.• Personally manage a portfolio of key accounts, driving repeat business, renewals, upsells, and cross-sells.• Maintain a strong, accurate sales pipeline and consistently work toward meeting or exceeding revenue targets.• Lead sales meetings, customer presentations, and negotiations from first contact through contract closeCustomer & Account Management• Build strong, long-term relationships with customers, acting as a trusted advisor.• Understand customer needs and translate them into tailored solutions in collaboration with Technical Presales.• Lead contract negotiations and pricing discussions to close profitable deals.• Monitor customer satisfaction and proactively address issues to support retention and growth.Sales Leadership & Collaboration (Player-Coach)• Provide day-to-day guidance, support, and coaching to one Part Sales Executive.• Lead by example through active selling and strong sales discipline.• Assist in setting priorities, qualifying opportunities, and closing deals alongside the Part Sales Executive.• Coordinate closely with Sales Administration to ensure accurate quotations, order processing, and reporting.• Collaborate with marketing, operations, and leadership to align sales activities with company objectives.Reporting & Performance Management• Track and report sales performance, pipeline activity, and forecasts to management.• Maintain accurate records in CRM systems.• Analyze market trends, customer feedback, and competitor activity to refine sales approaches.Qualifications & Experience• Proven experience in B2B sales, sales management, or business development.• Demonstrated success in generating revenue from both new and existing customers.• Experience managing or mentoring sales staff.• Strong communication, negotiation, and relationship-building skills.• Ability to work effectively with technical teams and translate technical solutions into customer value.• Proficiency with CRM tools and sales reporting. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Build a Career with Purpose at Brink’s For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. If you’re looking for a career that combines purpose with performance, Brink’s is the place for you.
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