Remote Mortgage Loan Officers

Location Type: REMOTE

Schedule: Monday through Friday 8:30 AM - 5:30 PM (flexible hybrid)

The Mortgage Loan Consultant serves as a member advocate for mortgage loan applicants originating through various channels. An ideal candidate takes ownership to provide excellent member service according to Suncoast Credit Union's mission, vision, and DNA statements.

Interview members and record accurate information about the applicant(s) in the mortgage and consumer loan origination systems

Contact members regarding each mortgage file and in accordance with Suncoast service standards

Communicate with members to ensure the accuracy and integrity of submitted data

Ensure members' understanding by answering questions, explaining preliminary documents and the next steps

Upload all documents to origination or Suncoast imaging system

Submit accurate applications with required supporting documentation to the underwriter

Notify members of loan decisions by phone, electronic notification, or by mail

Complete the Home Mortgage Disclosure Act for government monitoring information and record accurate data in origination systems for reporting purposes

Explain the content of the consumer mortgages preliminary disclosures, such as the term of the loan, rate, APR, closing costs, payment options, credit union paid closing costs, variable rate plans, and documentation requirements

Maintain compliance with internal departmental policy and procedures regarding productivity and response time

Assist with reviewing tax returns and income verifications

Cross-sell Suncoast Credit Union products and services when applicable

Maintain knowledge and understanding of current mortgage products, regulatory compliance, and investor guidelines

Bachelor's degree in a business-related field, CCUE or PCUE designation preferred (A comparable combination of work experience and training may be substituted for education requirements)

• 4+ years of mortgage lending experience with a financial institution
• Good knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities such as TRID, HMDA, ECOA, FNMA, and PMI
• Ability to communicate policies, practices, and procedures
• This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures.

Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts

Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage

Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO

Community Involvement: Paid Volunteer Hours

For more information, including additional benefits, please visit our benefits website at

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.

For more information, please visit our careers site at