Head of Programme Management

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?

Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..

2025 Winner of Mercury News Best in Silicon Valley ASPIRE to Excellence CARF Accredited 2024 Great Nonprofits Top-Rated Nonprofit Four-star Charity Navigator 2024 Candid Gold Seal of Transparency Salary Range: $5,980.00 - $8,755.00 per month commensurate with experience and qualifications

Summary Manages the full functions of the Employment Media & Community Connections program. Supervision and staff development, program planning, and implementation to meet agency, program and consumer goals. Develop community awareness and facilitate inclusion of persons with disabilities into the community. Provides budget development, fiscal management, and grant management.

Develop and manage departmental budgets for assigned services or programs. Oversee all personnel actions including hiring, evaluation, training, discipline and terminations. Provide training, development, and orientation of staff.

Oversee and assure quality of service and business operations of home department as well as external business operations as assigned or developed in service center jurisdiction. Manage special projects.

Attend management, board and committee meetings, directs regular departmental staff meetings. May lead Agency wide task force or special projects.

Assures compliance with Agency policies and procedures, and Agency wide safety programs. Leads the implementation of the program safety program.

Acts as a resource for other programs/departments, staff and the community in area of concentration and /or expertise.

Provides direct service in program operations as needed to assure adequate staffing ratios.

Qualifications Required Bachelors Degree in human services plus four years of supervisory experience working with people with disabilities in a rehabilitation environment, or an approved equivalent combination of experience and education.

Required Knowledge and Skills Proficiency in MS Word, Excel, database and spreadsheet

Ability to communicate effectively, both verbal and in writing, and provide excellent customer service.

Ability to provide leadership, guidance and direction toward program and agency goals and vision, and facilitate quality delivery of services and products to a wide range of internal and external customers.

Knowledge of the principles of management, supervision, planning, fiscal management, fair employment practices, regulations, safety, health and client rights

Ability to work independently and as a team member, relate to individuals with disabilities and their families, represent HOPE in the social, business and community environment in which the agency functions.

Environmental Conditions An enclosed office environment. Considerable amount of time spent sitting, using a computer station, periods of intense concentration, using the telephone, paperwork. Time spent in meetings, travel to various work site locations throughout three counties. Some exposure to outdoor weather conditions. We celebrate diversity and are committed to creating an in

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