Head of Planning & Procurement

If you're looking to be part of what's next in communication, you're in the right place.

At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio—AIR, AVA, and ACE—brings together automation, assistance, and insights across the entire conversation lifecycle. The result is more seamless, intelligent experiences for businesses everywhere.

With $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI‑powered business communications.

Strategic Procurement Manager - Indirect Procurement
Serve as the trusted partner and primary point of contact for internal business partners, guiding them through the entire end‑to‑end procurement lifecycle, from initial need identification through vendor selection and contract execution, demonstrating a high sense of ownership.

Proactively engage and partner with cross‑functional stakeholders, including Legal, Infosec, IT, and FP&A, to preemptively identify and address their technical, financial, and risk‑related requirements throughout the procurement process with both internal requesters and external vendors.

Manage multiple BU and vendor engagements and high‑volume procurement activities simultaneously across diverse indirect spend categories at any given time.

Collaborate with business partners and Procurement team members to develop, enhance and execute category strategies.

Collaborate with internal stakeholders to understand business needs and align sourcing strategies accordingly.

Support sourcing initiatives, including RFIs/RFPs, supplier evaluations, and contract negotiations.

Maintain vendor relationships, manage contract renewals, and monitor supplier performance where applicable.

Work closely with Legal, Finance, and IT teams to ensure contract compliance and risk mitigation.

Ensure adherence to procurement policies, procedures, and best practices. Educate business partners accordingly.

Support continuous improvement initiatives across the procurement organization.

Bachelor's degree in Business, Supply Chain, Procurement, Finance or a related field.

2+ years of experience in procurement, sourcing, or supply chain, preferably in the software category or technology domain.

Basic proficiency and demonstrable experience with fundamental contractual terms and commercial agreements is required.

Proficiency in Microsoft Office Suite / Google Workspace; experience with one or more procurement tools (e.g., NetSuite), financial planning/ERP systems (e.g. Anaplan, Oracle), project management/productivity (eg. Monday.com, FreshService, Sharepoint etc) is a strong plus.

Demonstrable experience leveraging Artificial Intelligence (AI) tools to enhance procurement efficiency and insights is a great plus.

Excel at relationship building.

Experience in indirect procurement within a mid‑to‑large sized enterprise.

Familiarity with software licensing models / SaaS agreements.

Strong stakeholder engagement and project management skills.

Comprehensive medical, dental, vision, disability, life insurance

Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

Emergency backup care (Child/Adult/Pets)

Employee Assistance Program (EAP) with counseling sessions available 24/7

Free legal services that provide legal advice, document creation and estate planning

Employee bonus referral program

RingCentral is a global leader in agentic voice AI‑powered business communications, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. As the communications layer connecting businesses and customers, RingCentral is the front door of business communication and is in the advantageous position to apply AI at every phase of the conversation journey - before, during, and after each interaction. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you are hired in Belmont, CA, the compensation range for this position is between $100,450 and $143,500 for full‑time employees, in addition to eligibility for variable pay, equity, and benefits.