Human Resources Training Facilitator-Independent Contractor

Organizational Location: This position is with the Department of Homeland Security, within U.Customs and Border Protection, Office of Training and Development, located in: Glynco, GA (3) Artesia, NM (4) Charleston, SC (1) El Paso, TX (2) Los Indios, TX (1) Front Royal, VA (2) Harpers Ferry, WV (2). Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

In this Training Specialist position with the Office of Training and Development, you will be responsible for developing and implementing programs that cultivate improvement through employee training and education initiatives and that aligns our workforce with our mission and key organizational strategies.

Major Duties: Leading the full lifecycle of complex training programs (designing, developing, implementing, and delivering) in support of CBP operational and law enforcement missions at the basic, intermediate, and advanced levels.

Planning, designing, and updating curricula, lesson plans, instructor guides, student materials, and multimedia/technology‑enabled learning tools using adult learning principles and modern instructional methods (e.g., analyzing performance data and operational feedback; revising content and methods to incorporate new policies, procedures, technologies, and best practices in a rapidly changing environment.

Researching and integrating newly emerging subject‑matter into training; using assessment results to refine instruction, ensuring learning objectives are met, and supporting consistent, mission‑ready performance.

Coordinating with headquarters and field offices, subject matter experts, contractors, and senior leaders to identify training needs, resolving complex training issues, leading special studies/projects, and formulating or recommending training policies and standards.

Citizen to apply for this position. Males born after 12/31/1959 must be registered with Selective Service. All pre‑employment processes will be conducted in English.

CBP follows the DHS Drug‑Free Workplace Plan for drug testing procedures.

As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. DHS uses E‑Verify, an internet‑based system, to confirm the eligibility of all newly hired employees to work in the United States. Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions – NTEU. For local chapter contact information see Chapter Websites – National Treasury Employees Union – NTEU.

Designing and developing instructor‑led and/or blended training courses and curricula for an operational, law enforcement, or similar environment. Evaluating training programs (e.g., using assessments, surveys, performance data, or operational feedback) and revising course content, materials, or methods based on findings. Leading or managing training projects or programs (e.g., serving as course/program lead responsible for planning, scheduling, and coordinating development and delivery). Advising management on training needs, policies, standards, or strategies, and recommending improvements to address complex or systemic training challenges.

Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/01/2026.

During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non‑prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

Working as a contractor, intern, consultant or volunteer supporting the U.Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Artesia, NM: Physical Training (PT) and Spanish is preferred at the Border Patrol Academy.

Additional Hiring and Special Appointing Authorities: See "THIS JOB IS OPEN TO" section above for what additional Appointing Authorities may apply.

Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement. Veterans Military spouses Effective until December 31, 2028, any spouse of a member on active duty may be eligible. Individuals with Disabilities: The proof of disability documentation must specify that you are eligible to apply using Schedule A. It does NOT need to detail your specific disability, medical history or need for accommodation. Peace Corps and VISTA Land Management Hiring Flexibility Act: The following documents are required at the time of application: SF‑50s to demonstrate that you meet the eligibility requirements and the most recent performance rating signed by your supervisor or a statement from your supervisor documenting acceptable performance.

213.3102(u), and/or Disabled Veterans with a compensable service‑connected disability of 30 percent or more as defined by 5 CFR

Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. To determine your eligibility for non‑competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Please upload your resume under the "Resume" document type. Any other relevant supporting documents should be uploaded under their appropriate document types as mentioned above. Do not submit documents as a PDF Portfolios.

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