Host, Server, Customer Service

Founded in 1958, Perkins operates 277 restaurants in 32 states and two Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 196 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins American Food Co. is a dining favorite with a solid and respected reputation in the marketplace.

The longevity and success of Perkins American Food Co. is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.

As a Hostess, you will be responsible for providing friendly and efficient service to guests according to company policies, procedures, programs and performance standards. In addition, you will perform all duties to maximize guest satisfaction and a quality work environment as directed by General Manager or Manager on Duty.

Reports to work well groomed, in proper and clean uniform and practices good personal hygiene.

Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks.

Maintains cleanliness standards and stocks for the reception area and restrooms.

Accurately processes all guest checks with no cash overages or shortages.

Provides assistance to pantry maintenance and pre-rush organization.

Provides assistance to all servers and bus persons in order to execute Perkins service standards.

Utilizes proper cash handling procedures to execute cash and non-cash transactions, counting change, security precautions, and cash accountability.

Ensures that the cash register and cash register area are stocked with all needed items.

Communicates with Manager on Duty and co-workers regarding product/service deficiencies, equipment, safety problems, etc.

Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.

Maintains cleanliness of bakery cases and restocks.

Has sufficient knowledge of bakery products to execute suggestive selling techniques and sampling programs with all guests.

Basic skills such as sanitation, safety, and customer service taught through in-house training

can be relied upon to deal with payment of guest checks and operate cash register

Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet

It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Perkins Restaurant & Bakery