Direct Support Professional/PCA

Job Posting7a-3p Jonesboro, ARPrimary Duties and ResponsibilitiesProviding quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companionHelp customer achieve agreed-upon goals to improve quality of life and integration into the communityProvide written daily updates of each shift's activities using an online platformObserve the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materialsPerform other duties as assignedKey CompetenciesQuality decision makingEffective communicationSuperior problem solvingInterpersonal effectivenessReceptive to feedbackPositive work ethicInstills trustAdministrative effectivenessGeneral Requirements for All ICM EmployeesUnderstands and endorses ICM's mission and visionFollows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when neededUnderstands and complies with all HIPAA regulationsMaintains a clean and orderly work environmentMust have a high school diploma or equivalent (some positions require additional education)Maintains prompt and regular attendanceWork ScheduleShifts VaryQualificationsEducationHigh School or better.ExperienceMust be 18 years of age or older At least one year of relevant supervised work experience with public health, human services or other community service agency OR two years of verifiable successful history working with persons with developmental disabilities.Licenses & CertificationsValid AR Driver's LicenseValid Auto InsuranceEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.