Front of the House-Food Runners and Servers

Food Runner Position at Hard Rock Cafe

Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world's largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe.

Food Runners may be utilized at Hard Rock Cafe during high business volume. In addition to delivering guests' orders, they will assist servers in responding to the requests of our guests. The main responsibility of this position is to deliver food to guests in a friendly, professional and knowledgeable manner.

Basic functions of a Food Runner:

Deliver food to guests quickly and efficiently.

Deliver condiments and drinks as needed (to include alcoholic beverages).

Refill beverages as needed. Maintain a clean and organized server alley and expo area.

Stock ice and glassware on the server line.

Sweep the floor.

Assist and communicate clearly with the kitchen staff and front of the house staff.

Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.

Ability to turn or twist body parts in a circular motion.

Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.

Ability to travel via auto or airplane for long periods of time.

Practicing all general safety & sanitation standards.

This Cafe may cross-train the Servers and the Bussers

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. Hard Rock International (USA), Inc.