Head of Project Management (Remote)

This opportunity is for a Project Manager responsible for leading and coordinating deployment programs across multiple customer accounts. The role focuses on planning, execution, and delivery of technical implementations, including onboarding, system integrations, and rollout coordination. This position requires strong organizational skills, clear communication, and the ability to work effectively in a technical, cross-functional environment without direct coding responsibilities.

Employment Type: Full-Time

125,000 - $175,000 per year (includes base salary and potential performance bonus)

Final compensation is determined based on experience, skills, scope of responsibility, and performance expectations.

Own end-to-end deployment execution across multiple customer accounts, including new site implementations, onboarding, and rollout coordination

Build and manage detailed project plans that align customer goals, internal resources, technical dependencies, and delivery milestones

Track and coordinate technology deployments with customers and partners on a global scale

Drive structured kickoff, requirements gathering, implementation, validation, and go-live processes

Coordinate efforts between customers and internal engineering teams, ensuring prioritization and resolution of open issues and blockers

Maintain clear project documentation, including status updates, risks, decisions, timelines, and scope changes

Provide regular updates to internal stakeholders and customer leadership

Partner with technical account managers, sales engineers, account managers, and engineering teams to support successful deployments

Lead project retrospectives and continuously improve deployment processes, templates, and workflows

Ensure consistent execution and high-quality outcomes across all project phases

3-5 years of project management experience in a SaaS company, manufacturing technology company, or customer-facing technical environment

Proven experience delivering complex projects on time

Experience managing cross-functional programs involving customers and internal engineering and product teams

Comfort working within technical environments, including integrations, connectivity, and data flows

Ability to manage multiple responsibilities and priorities simultaneously

Experience managing stakeholder expectations and driving accountabilityExperience with project management methodologies such as Agile or hybrid Agile/Waterfall approaches

Experience using project management software tools

Bachelor's degree or equivalent industry experience

Experience supporting deployments in discrete manufacturing environments, including electronics manufacturing

Experience coordinating integration work across systems such as APIs, data pipelines, or ERP/MES environments

Strong customer-facing presence and ability to lead meetings with both technical and non-technical stakeholders

Project Management Professional (PMP) certification

Experience with Smartsheet or similar platforms

Opportunity to contribute to large-scale data and deployment initiatives impacting global manufacturing operations

Hands-on experience in customer delivery leadership and technical program execution

Equity participation aligning individual contributions with long-term company success

Flexible remote-first work environment supporting productivity and work-life balance

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