Head of Programme Management

92 per hour
Contract
We are seeking an experienced Technical Program Manager to partner with Program, Product, Design, and Engineering teams across the Commerce & Identity Alliance, with primary focus on the Identity - Trust fleet. This role drives delivery of secure, compliant account experiences across *** Streaming and partner platforms - including privacy, fraud prevention, consent, and regulatory requirements - while coordinating dependencies with Login, Profiles, and Foundations fleets.
Lead execution for programs within the Trust fleet, driving roadmap planning, specifications, and delivery across front-end, back-end, and ML workstreams.
Partner with product managers, engineers, designers, Legal, Privacy, and InfoSec to define execution plans, identify investments, and manage dependencies.
Own Scrum and Agile ceremonies for engineering teams, including sprint planning, stand-ups, retrospectives, and backlog grooming.
Manage a program environment involving multiple Trust fleet squads and cross-fleet dependencies across Identity workstreams.
Partner with program and product leads to prepare status reports, schedules, task assignments, risk updates, and delivery plans.
Track and mitigate security, privacy, and compliance risks (e.g., GDPR, COPPA, consent, fraud/abuse prevention, incident response).
Identify process inefficiencies and drive improvements that help teams deliver optimally and on time.
5 years of experience in large-scale software program management.

• Experience shipping multiple features or products simultaneously.
• Experience with Agile software development methodologies.
• Solid understanding of systems architecture, testing, design, and implementation.
• Proven ability to identify dependencies and risks and partner with engineering counterparts to mitigate them.
• BA/BS in a non-technical field plus 11 years of experience.

Experience supporting security, privacy, fraud, or compliance software programs.
Experience with identity platforms or account management capabilities.
Experience with Trust fleet workstreams (privacy/compliance platforms, fraud detection, policy enforcement, security modeling).
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All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.