Counterperson - Parts Department

Outside Parts Salesperson
At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies. Combined with our Leasing and Rental business and financial services division, VVG stands as the premier truck dealership.
We are seeking an Outside Parts Salesperson to join our team that would be responsible for cultivating and expanding business within their assigned territory. This role involves more than 50% of time spent outside the office, engaging in proactive sales efforts. Some key responsibilities of this role include developing and leveraging customer relationships, identifying new business opportunities, and ensuring customer satisfaction. The Outside Parts Salesperson will possess a comprehensive understanding of our products and pricing, actively pursue leads, and exceed sales targets. Additionally, they will coordinate with internal teams to facilitate seamless order processing and maintain up-to-date market intelligence. Regular collaboration with the sales supervisor and effective communication with both internal and external stakeholders are crucial aspects of this role. The ideal candidate for this role will uphold exceptional customer service standards, promptly addressing any concerns or complaints to uphold our reputation as a leader in the industry and continue to meet our company promise to provide value to our customers with speed while maintaining trust.
Visit assigned customers
Prospect new customers
Communicate parts orders to inside parts salespeople
Meet or exceed new business sales goals
Schedule and document activities
Prepare and draft sales documentation and other paperwork needed to complete the sale in a timely manner
Regularly meet with sales supervisor to review weekly sales activities, progress on goals and status of prospective customers
Advise parts people of any special needs
Follow up on parts order to ensure parts department is meeting or exceeding their needs
Customer Service Responsibilities
Maintain excellent customer service standards
Resolve customer complaints and provides conflict resolution to customers
Visit customers to provide and maintain excellent customer relations
Five (5) or more years of experience in service or parts departments of trucking industry
Excellent customer service skills
Must exhibit leadership qualities
Must exhibit teamwork qualities
Established Customer Base: Begin with a solid foundation of clients in your designated territory.
Expand your customer base and increase your earning potential.

Health, Dental & Vision Insurance, along with HSA & FSA options.

• Employer-Paid Life Insurance.
• Company perks such as employee discounts, company events, and training programs.
• Excellent Training and Career Advancement Opportunities

Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.