Hotel Head Of Housekeeping

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

Housekeeping Manager

Housekeeping is the heart of the hotel! As a Housekeeping Manager, you will lead your team to take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space. The Housekeeping Manager plays an important part in creating memorable experiences for our guests and colleagues. You will lead by example to uphold and adhere to departmental policies and procedures, safety and sanitation policies, and service standards to the expectation and satisfaction of our guests, external or internal. Assisting in the day-to-day operation with the Housekeeping Director to ensure that the facility is clean, reset and prepared for the activities for that business day.

Overseeing day-to-day operations of the Housekeeping department to ensure that facility and guestrooms are clean and orderly.

Ensure that staff is compliant with local and company policies, as it relates to safety, cleanliness and brand standards.

Ensures that projects/department milestones/goals are met and within budget.

Visually observing associate productivity and providing constructive feedback and coaching when applicable.

Determines and communicates necessary projects for operation or cleanliness.

Assists in prioritizing the daily activities for the overnight team.

Check out of order and out of service daily, updating status, ensuring progression or work if any, releasing rooms for sell and communicating changes.

Evaluating individual and team performance to identify training needs to meet operational, safety or sanitation requirements.

Minimum of 2 years' experience as Manager or related role in a high volume Housekeeping operation, preferably within luxury hotels.

Union Property experience, preferably.

Highly organized, results-oriented with the ability to be flexible and work well under pressure.

Possesses a focus on guest service.

Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.

What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.

Where diversity and inclusion are celebrated. Privacy and personal information are protected. Visa Requirements

Our commitment to Diversity & Inclusion

Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.

Do what you love, care for the world, dare to challenge the status quo! #