Seasonal Cashier--Evenings & Weekends

Cashier
Position Type Seasonal
Job Title: Cashier (Seasonal)
Step into the excitement of Thirteenth Floor Entertainment Group, the nation's leader in immersive, story-driven live events and haunted attractions. As part of our seasonal team, you'll help create unforgettable experiences that thrill and delight guests—from heart-pounding haunted houses to innovative special events. With a legacy of pushing the boundaries of themed entertainment and a culture fueled by creativity, collaboration, and fun, you'll join a passionate community that brings world-class scares and smiles to life.
If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.
As a Cashier, you will serve as the crucial first point of contact for guests, setting the tone for an unforgettable experience. You'll process payments with precision, maintain accurate inventory records, and elevate guest satisfaction through friendly service and thoughtful upselling. Operate the point-of-sale (POS) system to efficiently and accurately process cash, credit, and debit transactions.
Issue receipts and handle refunds or exchanges according to company policies.
Balance the register and generate end-of-day financial summaries to ensure accuracy and accountability.
Customer Service

Resolve customer concerns promptly and courteously to ensure a positive guest experience.
Promote merchandise, upgrades, and bundle deals to enhance guest enjoyment and increase revenue.
Inventory Management

Monitor merchandise stock levels, restock items as needed, and report shortages to management.
Participate in periodic inventory counts to ensure accurate tracking of all items.
Must be 18 years of age or older at the time of hire.
Available to work evenings, weekends, and holidays as required by event schedules.
Strong communication and customer service skills with the ability to remain calm under pressure.
Physically able to lift and carry up to 25 pounds for restocking and inventory support.
This is a seasonal position tied to events produced by Thirteenth Floor Entertainment Group.