Salesperson - Nights and weekend

Live Nation Entertainment Job Opportunity

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

Financial / Cash Handling

Ensure compliance of clubs & theaters cash handling policies and procedures

Balancing and reconciling daily/nightly ticket sales

Assist manager/supervisor in reconciliation of cash drawers and ticket stock

Assist manager/supervisor on pricing initiatives such as: progressive, platinum, dynamic, flex pricing as well as value channels & special ticket offers when applicable

Assist manager & supervisor in distributing accurate daily ticket counts to artist representatives

Assisting manager & supervisor with internal ticket orders and reports

Work with premium seat sales/vip on any nightly upgrades, primary inventory, reports etc.

Customer Service

Prompt, courteous and knowledgeable customer service both in person and over the phone

Facilitate night of show will call & guest list operations

Troubleshooting night of show issues (transfers, barcodes, account issues, etc.)

Work with guest services/operations on any ada requirements

Daily operations on ticketmaster host system for sales and other tasks.

Following opening and closing shift procedures

Maintain call center phone system, and keep current all phone menus and calendars of events

Assist in maintaining box office cleanliness

Follow dress code policy business casual

Updating and modifying spreadsheets as needed (ticket stock log, vault log, etc.)

Assist manager & supervisor in any tasks as they arise

Position may require 3rd party venue coverage offsite which will include night of show management, staffing and providing equipment needs.

Knowledge of cash handling

Knowledge of phone & in person customer service

Entry level knowledge of microsoft applications (outlook, powerpoint, excel, etc.)

Flexible schedule (days/nights, weekends and holidays)

High school diploma

Knowledge of ticket sales

Experience in working in live entertainment operations

Experience in identifying counterfeit cash / id's

health: medical, dental and vision benefits for you and your family, including flexible spending accounts (fsa) and health savings accounts (hsas)

yourself: paid time off policy including holidays, sick time and day off for your birthday, free concert tickets

wealth: 401(k) program with company match, stock program reimbursement

family: new parent programs & support including caregiver leave and baby bonus, infertility support

career: tuition reimbursement, student loan repayment internal growth and development programs & trainings

others: volunteer time off, crowdfunding network

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including hiv and aids), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, live nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a human resources representative to request the opportunity to participate in a timely interactive process. Live nation will also provide reasonable religious accommodations on a case by case basis.

Hiring Practices

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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