Transaction, Strategy & Sr. Program Manager

Global Workplace Services (GWS) plans delivers and operates Microsofts global real estate portfolio of approximately 40 million square feet (SF) across an outsourced multi-region delivery model. This role provides the global operating backbone for Transaction Management and portfolio planning by establishing consistent frameworks governance analytics and decision tools that improve visibility strengthen controls and enable more timely data-informed real estate decisions.

As that portfolio grows more dynamic GWS needs consistent well-governed frameworks for how transactions are planned and executed and how portfolio strategy is shaped by data.

The Senior Program Manager will be responsible for creating the methodologies supporting portfolio scenario planning demand planning and transaction analytics. The role will translate regional and business requirements into scalable standards tools and operating practices. Regional leadership and the GWS leadership team retain accountability for regional and global portfolio strategy and transaction decisions.

Transaction Management Frameworks & Process

• Define document and continuously improve the Transaction Management operating model (playbooks process flows templates and RACI) across the full deal lifecycle of leasing renewals acquisitions and dispositions and the outsourced Tier 1 model.
• Establish minimum global standards for transaction initiation evaluation approval documentation execution and closeout driving global consistency while enabling appropriate regional and market flexibility.
• Lead the global Transaction Management rhythm of business including pipeline governance portfolio reviews escalation management scorecards and performance reporting with TM Regional Leads and Tier 1 partners.
• Drive adoption and compliance with global Transaction Management standards playbooks tools and processes using performance insights stakeholder feedback and lessons learned to continuously improve the operating model and standardize best practices across regions.
• Partner with TM Regional leads and Tier 1 partners to identify opportunities for improvement and strengthen transaction speed quality transparency and control.

Portfolio Strategy Planning Scenario Modelling & Decision Support

• Define the frameworks and methodology for portfolio scenario planning and demand planning translating business and market signals (headcount growth consolidation and hybrid work) into consistent planning assumptions and real estate requirements over a multi-year horizon.
• Build repeatable models decision criteria and planning guidance that enable Portfolio Managers and GWS leadership to evaluate alternatives understand trade-offs and sequence portfolio actions
• Integrate cost benchmarking into portfolio planning deal strategy and capital decisions partnering with Capital Planning and Real Estate & Facilities Finance (REFFIN) on align financial assumptions NPV analysis and funding implications.
• Establish a consolidated portfolio-level view of demand opportunity risk and transaction pipeline that connects regional planning into one consistent framework.
• Provide portfolio-level insights and recommendations while preserving regional accountability for strategy development market decisions and execution.

Portfolio & Transaction Data Analytics

• Define the requirements for and shape the development of a global real estate strategy tool and dashboard that consolidates lease and market data into portfolio-level intelligence.
• Establish metric definitions analytics standards and data governance for transaction and portfolio data setting the specifications that support analysts and the Data Platform produce against.
• Translate analytics into decision-ready recommendations and pilot AI-assisted capabilities such as demand forecasting scenario analysis and reporting automation.

Governance Operating Model & Continuous Improvement

• Establish Controls and exception management processes that identify transaction financial data-quality compliance and delivery risks and ensure timely escalation and resolution.
• Define authoritative sources data ownership and reconciliation requirements for core portfolio and transaction information.
• Ensure processes tools and supplier practices remain aligned with applicable corporate approval records-management privacy legal and financial-control requirements.
• Define the TM specific service requirements deliverables performance measures and governance framework within the Tier 1 operating model ensuring alignment with corporate transaction policies capital approval requirements and enterprise controls.
• Partner on the outsourced (Tier 1) operating model (scope SOW alignment scorecards and RACI) and keep frameworks aligned with corporate transaction and capital-approval policy.
• Define and report program success measures such as cycle-time data-accuracy and adoption metrics.
• Lead discovery and value-stream reviews to remove friction and waste and bring corporate real estate best practices and innovation into GWS.

Stakeholder Partnership & Influence

• Partner across GWS regions Capital Planning Finance GWS Technology the Data Platform and CELA together with Tier 1 partners and influence outcomes without direct authority.
• Represent the transaction and portfolio-strategy platform in business reviews and leadership forums.

Required / Minimum Qualifications

• Bachelors degree in business management Real Estate Finance Project Management Data or Business Analytics or related field AND 6 years of experience in real estate portfolio management transaction management real estate strategy or planning or related work OR 8 years of equivalent experience.

Preferred Qualifications:

• Demonstrated experience defining or improving processes playbooks or operating models in a real estate facilities or comparable enterprise-operations context.
• Experience translating data and analysis into frameworks standards or decisions for senior stakeholders.
• Bachelors Degree in a related field AND 8 years of relevant experience including direct experience in real estate transaction management and portfolio strategy or planning.
• Experience with corporate real estate transactions across multiple regions and an outsourced service-delivery (Tier 1) model.
• Experience designing scenario- and demand-planning frameworks and connecting them to space and capital decisions.
• Proficiency interpreting business intelligence and portfolio data (for example Power BI) and setting metric and analytics standards; familiarity with lease and market data and real estate financial analysis such as lease-versus-buy and NPV.
• Professional credentials such as MCR (CoreNet Global) or an MBA; experience applying AI-assisted tools to forecasting scenario analysis or reporting automation.

Skills

Core skills for this role drawn from the Real Estate Portfolio Management IC4 career-stage profile and calibrated to a frameworks transaction-management and analytics remit:

Business Program Management IC5 - The typical base pay range for this role across the U.S. is USD $116900 - $203600 per year. There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $148400 - $222600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

IC