Patient Services Representative
$20 - $24 per hourUS Fertility, LLC
Job Description
Job Description
Build What Matters Most—Families, Futures, and Your Career
Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility , the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.
Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients , the lives we help bring into the world , and the culture of excellence we foster across our organization . We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.
Through our national network of premier fertility centers—including Shady Grove Fertility —we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.
Opportunity Overview
We have an immediate opening for an Patient Service Representative to join our team at Shady Gove Fertility in Towson, Maryland .
- Schedule: Monday though Friday, 7:00 AM to 3:30 PM and 3 holidays per year
- Compensation: $20 to $24 per hour (commensurate with experience)
This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
How You’ll Contribute
At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.
In this role, the Patient Service Representative will:
- Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
- Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
- Schedule appointments
- Address customer/patient issues and insure effective short-term and long-term resolution
- Provide timely feedback to the practice regarding service failures or patient concerns
- Consult with patients regarding their benefits, coverage and financial options
- Greet patients and visitors to the office and providing high level of customer service
What You’ll Bring
We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.
Qualifications and Skills Include:
- Minimum 2 years of applicable work experience
- High School diploma required
- Extensive knowledge of insurance/benefits, medical terminology and medical billing
- Experience working in an OB/GYN office is a plus
- Strong communication skills, independent worker, detailed-oriented, computer savvy
- High level of customer service essential
More important than any single credential, however, is the right person . Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.
What We Offer
US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.Full-Time Employees (30+ hours/week)
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition assistance and professional development support
- Performance-based bonus opportunities
- Generous paid time off, paid holidays, and paid parental leave
- Life and disability benefits
- Fertility Discount Program
- Employee wellness and recognition programs
Part-Time Employees
- 401(k) with company match
- Performance-based bonus opportunities
- Employee wellness and recognition programs
Per Diem Employees
- 401(k) with company match
- Employee wellness and recognition programs
Our Commitment to Inclusion and Opportunity
US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.
Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.
This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.
- ...Patient Service Representative Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core...SuggestedWork at officeImmediate start
RadNet
Lutherville Timonium, MD2 days ago - ...Full Time Patient Service Representative At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We have been...SuggestedFull timeWork at officeMonday to FridayShift work
Clinical Associates, Inc.
Towson, MD3 days ago - ...Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops...SuggestedContract workFor contractorsRemote workWeekend workAfternoon shift
ZOLL LifeVest
Baltimore, MD5 days ago - ...activities of the organization including but not limited to filing, telephone coverage, patient registration, and referrals as needed. Ensures delivery of quality patient services through utilization of patient-focused processes, established work standards, and policies...SuggestedWork at officeLocal area
Chase Brexton Health Care
Baltimore, MD3 days ago $18.08 - $25.25 per hour
...Customer Service Representative In Patient Registration Location: Ascension St. Agnes Hospital Baltimore Shift: Part Time, PRN as needed Ready to start a meaningful career in healthcare - even if you've never worked in the field before? Join R1, the industry leader...SuggestedHourly payPart timeReliefLocal areaShift workR1 RCM
Baltimore, MD4 days ago$16.12 - $23.21 per hour
...technology-driven solutions that transform the patient experience and financial performance of... ...advanced technology with real-world service to create exceptional patient experiences. As a Customer Service Representative in Patient Registration, you will be the...Hourly payReliefLocal areaShift workR1
Baltimore, MD1 day ago$18.5 - $26.04 per hour
...Cross and Blue Shield, Commercial/Managed Care, Tri-Care, Worker’s Compensation, Schools, DSS/DJS, and Self-Pay. Uses computerized patient information management and Paperless Claim System (PCS) imaging systems to initiate, complete follow up, and update patient...Sheppard Pratt
Towson, MD3 days ago- ...Medical Practice Representative Shift/Schedule: Part Time Mon/Wed/Fri (with the potential for full time) Onsite; 8AM-4:30PM Position... .... Collects co-pays and fees for facility and professional services from patient/guarantor according to established Hospital and faculty...Full timePart timeShift work
Reliant Staffing Solutions
Baltimore, MD3 days ago - ...Patient Services Representative Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation's leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive...Daily paidFull timeTemporary workPart timeWork experience placementWork at office
$18 - $21 per hour
...Job Description Job Description Katzen Eye Group is searching for a Full Time, enthusiastic, patient focused, Patient Services Representative/ Medical Front Desk Representative for our office in Lutherville , MD. Great work hours, no late evenings, no major holidays...Hourly payFull timeTemporary workWork at officeWeekend workAfternoon shiftEarly shift$20.14 - $27.25 per hour
...health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates... ...more How You'll Make An Impact In This Role Champion the Patient Experience: Provide a warm, professional welcome for every...Hourly payFull timeWork at officeLocal area$18.5 - $26.04 per hour
...Cross and Blue Shield, Commercial/Managed Care, Tri‑Care, Worker’s Compensation, Schools, DSS/DJS, and Self‑Pay. Uses computerized patient information management and Paperless Claim System (PCS) imaging systems to initiate, complete follow‑up, and update patient...$17 - $21.39 per hour
...Patient Access Representative I, Full Time, Days University of Maryland St. Joseph Medical Center - 7601 Osler Drive Towson, MD 21204 M-F... ...process, and offer information regarding estimated cost of services and financial assistance opportunities. Performs specific...Full timeWork experience placementLocal areaUniversity of Maryland Medical System
Towson, MD1 day ago$17 - $20.77 per hour
...Patient Access Representative I, PRN, Rotating, Evenings And Weekends Under general supervision, performs scheduling, registration, pre-admission... ..., and offer information regarding estimated cost of services and financial assistance opportunities. Performs specific...Work experience placementReliefLocal areaAfternoon shift$19.5 - $22 per hour
...job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in... ...in an expedient manner while providing excellent customer service, compassion, and kindness. Verifying all patient demographic...Full timeWork at officeImmediate startFlexible hoursShift workWeekend work$31k - $46k
...provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems... ..., and workflow orchestration. As our Customer Service Representative , you’ll work to help our patients check into the hospital...Hourly payPart timeCasual workReliefLocal areaShift work- ...Patient Account Representative III - Pediatric Billing Conducts such activities as account investigation, follow-up and collections on unusual and complex accounts. Serves as lead worker and trainer for junior level staff; and other duties as assigned. EDUCATION...Remote jobWork at office
- ...Patient Access Representative You have skills and great ideas. Put them to use as part of the New Vista Behavioral Health team! We encourage our... ...members to take an active part in improving the care and service we provide. If you have a superior level of customer service...Work at office
CommuniCare Corporate
Linthicum Heights, MD1 day ago - ...support to assigned nursing unit such as assembling and maintaining patients' charts, scheduling diagnostic procedures, completing admission... ...Preferred: Additional training in computer skills and customer service principles. Completed Course Work/Program: Applicable...Work experience placementWork at office
$16.86 - $25 per hour
...for assigned nursing unit. Functions include maintenance of patient and unit records, receptionist activities, coordinating with other... .... Continuously seeks to improve the quality of products/services. Displays flexibility in dealing with new situations or obstacles...Part timeLocal areaShift work- ...for the department. Responsibilities include word processing, medical transcription, and various secretarial duties essential for patient coordination and office management. The ideal candidate will have a high school diploma and at least three years of relevant experience...Hourly payWork at office
$19.92 - $29.87 per hour
Role, Inc. in Towson, Maryland is seeking candidates for an office position where you'll handle patient appointments, manage correspondence, and contribute to team success. A minimum of 3 years' experience and a High School Diploma are required. Strong skills in office...Hourly payWork at office$16.2 - $28.8 per hour
Johns Hopkins University is seeking a Patient Service Coordinator to manage all administrative aspects of patient encounters. The role involves verifying patient information, scheduling appointments, and facilitating patient transfers within departments. Qualified candidates...Full timeWork at office$16.86 - $25 per hour
...ability to perform basic math skills in order to calculate total patient census, order supplies, assemble charts. Ability to learn to... ...environment. Continuously seeks to improve the quality of products/services. Displays flexibility in dealing with new situations or...Local areaShift workWeekend work- ...administrative duties in both the front and back of the office, including but not limited to assisting providers, scheduling appointments, patient communication and data entry. We are looking for a team player who thrives in a very fast-paced environment and enjoys working...Full timeWork at officeImmediate startShift work
Bay West Endocrinology Associates
Lutherville Timonium, MD10 days ago $17.35 - $26.36 per hour
...Emergency Department Patient Interviewer Under general supervision, interviews Emergency Department patients to obtain necessary information... ...to type quickly and accurately Excellent skill in customer service techniques Ability to multi-task and prioritize Must be...Full timeLocal areaAfternoon shift- ...join our front desk team. The ideal candidate will be responsible for managing patient registration, check-in, and check-out processes efficiently while providing exceptional customer service in a professional healthcare environment. Key Responsibilities Greet and...Work experience placementWork at office
$19.5 - $27.31 per hour
...Patient Accounts Receivable Representative I This position is hybrid - you may be required to go on site to 900 Elkridge Landing Rd, Linthicum Heights... ..., accounts receivable oversight or customer service ~ Associates degree in healthcare; courses in Accounting...Work experience placementMonday to Friday- ...In-Home Care Sales Representative An In-Home Care Sales Representative is responsible for driving client growth, building referral relationships, and increasing service utilization for a home care agency. This role blends healthcare knowledge, relationship management...Work at officeLocal area
- ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...Weekly payFull timeLocal areaRemote workWork from home
Zuzick & Associates
Towson, MD1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Services Representative. Be the first to apply!
- patient registration representative Towson, MD
- patient assistance representative Towson, MD
- patient experience coordinator Towson, MD
- unit clerk Towson, MD
- health unit coordinator Towson, MD
- nursing unit secretary Towson, MD
- patient care representative Towson, MD
- unit secretary Towson, MD
- medical secretary Towson, MD
- unit assistant Towson, MD