Band Repair Technician

Band Repair TechnicianJoin our team at Santa Barbara's oldest music store! Opened in 1986, Nick Rail Music has a stellar reputation both inside the music products industry and in the community. We specialize in school music sales, rentals, repairs, and support and also have a full line of fretted and percussion products.We are looking for an experienced band repair technician to work on customer and store owned instruments (entry to professional level).Essential duties and responsibilities include, but are not limited to the following:Repair rental inventory, school account instruments and customer repairsProvide great customer service to customers via phone, written and face-to-face interactionOrder repair parts and supplies as necessary.Accurate completion of all repair paperwork, including repair tickets and shop logs.Maintains technical knowledge on tools and techniques.Maintain operational safety of the repair shop including safely using tools and equipment, completing periodic audits, training and hazardous material inventories.Maintain safe, clean and efficient working conditions.Consistently adhere to Nick Rail Music's employee handbook and customer service standards.Practice sound inventory maintenance and care.Other duties as assigned and based on the needs of the business.Benefits and compensation:Hourly compensation $20-35 depending on experienceFull time, 40 hours expectation with mandatory overtime during the summer months. Schedule is Monday through Friday.Benefits include medical insurance, optional dental and vision insurance, Aflac supplementary insurance, Simple IRA, paid time off, paid sick time, paid holidays, and employee discounts.Requirements:Education, experience and qualifications:Required qualifications: All candidates must perform a bench test with Senior Repair Technician.Graduation from a certified instrument repair program or comparable experienceA minimum of three years brass and woodwind repair experience.Ability to represent Nick Rail Music in accordance with Core Values.Strong communication skillsDetail oriented and ability to prioritize work while under pressure in a fast-paced environmentSupervisory responsibilities: NoneWork environment: Repair shop and retail storeThe person in this position:Will frequently need to lift 25-50 pounds, and occasionally up to 100 pounds.The performance of this position may require the use of equipment and handling of hazardous chemicals. Adherence to all safety procedures and equipment is required.