Retail Sales Leader

About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style, whether dressing for work, everyday or special occasions. Bonobos is a men’s wear brand known for pioneering exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at express.com and bonobos.com. About Bonobos Our Bonobos menswear brand is a style instigator that offers perfect‑fit shirts, pants, ties, and apparel through a personalized retail experience. Launched online in 2007 with a signature line of chinos, Bonobos now offers a variety of styles available for order online and for try‑on at any of our 50 Guideshop locations, including the Corte Madera shop. Guideshop Location Corte Madera Lead Guide (Retail Sales Leader) A Lead Guide is a customer‑obsessed, fit‑focused, incentive‑driven sales leader who uses product knowledge to deliver an exceptional customer experience in a unique retail setting. At Bonobos, we offer a best‑in‑class assortment that includes a full wardrobe of better‑fitting men’s clothing for every occasion, available for try‑on at our Guideshop locations. Our one‑on‑one, appointment‑based experience offers customers an alternative and complementary service to our web‑based store. Key Responsibilities Deliver an exceptional customer experience and maximize personal sales results Coach Guides during scheduled shifts to provide an exceptional customer experience Execute closing and opening Guideshop duties as assigned Act as the leader and take on management responsibilities when the Guideshop Manager is not available Support expense budget, payroll control, and procedural compliance for Guideshop Required Experience & Qualifications Have 2‑5 years of retail or sales experience in a leadership capacity or relevant experience Consistently achieve personal and overall store sales goals Able to work a flexible schedule, including evenings, weekends, and holidays Knowledge of men’s fashion, fabrics, styles, and fit Preferred Qualifications (Skills and Abilities) Know or want to learn as much as possible about men’s fashion, fabrics, styles, and fit Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued Enthusiastic about coaching and mentoring a team, inspired to lead by example Create and ensure a cohesive work environment that inspires engagement Self‑motivated and confident in your ability to network and generate leads Strong time‑management, organizational skills, and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full‑time associate health and long‑term financial security, including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with company match Merchandise discount Paid time off Parental leave for new moms and dads Part‑time associates may be eligible for additional benefits such as individually tailored insurance coverage and the Bonobos Guideshop Incentive Plan. Pay Range $24.00 – $32.00 per hour Equal Opportunity Employer PHOENIX is an equal‑opportunity employer and does not discriminate in recruiting, hiring, or any other terms and conditions of employment on the basis of any protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a position due to a disability, please call View phone number on click.appcast.io and say “Associate Relations” or email View email address on click.appcast.io. Applicants must be currently authorized to work full‑time in the United States. PHOENIX does not sponsor work visas (e.g., H‑1B or TN status) for this position. #J-18808-Ljbffr Bonobos