Dispatch Lead

Job Title

Schedule: Monday - Friday, 6pm-2:30am

Compensation: $25.60

Job Responsibilities

• Coordinates the activities of dispatchers engaged in the movement, storage and shipping product in order to ensure that pickups and deliveries are in an efficient and timely manner.

• Confers with supervisors/managers to coordinate warehouse activities and dispatch activities.

• Schedules Inbound (Lives and Drops).

• Creates daily Inbound Sheet.

• Tracks inbound shipments.

• Provides O11s and 7pts for the security team.

• Sends empty trailer list to carriers.

• Notifies carriers of trailers needing repairs.

• Audits receivers for CTPAT compliance.

• Identifies railcars.

• TFIN/Schedule railcars.

• Fills out rail 7pts/ verify seals.

• Releases railcars via CSX website.

• Enters all HD loads in the system by 11am.

• Monitors HD carriers and coordinates pick-up times.

• Creates HD spreadsheet.

• Schedules and processes Amazon orders.

• Enters RPS orders / bills in IDS, CICS.

• Schedules and processes all Walmart orders (leaving paperwork and labels organized.)

• Runs daily GATM report.

• Assists customer with any missing paperwork or labels.

• Confers with transportation team to resolve any carrier issues or questions.

• Reliable attendance at scheduled shifts.

Customer service needs to be a priority at the Lead level. This includes answering calls, commenting on loads, addressing issues, and ensuring we are meeting GE's expectations.

Yard checks need to be completed daily. This includes identifying empty trailer needs, contacting transportation carriers, and addressing any discrepancies.

Ensure proper staffing is in place and that Gate Associates are held accountable to the facility's standards and expectations.

• Performs all duties in conformance to appropriate safety and security standards.

• Performs all other duties as assigned or needed.

Skills & Abilities

• Education: High School Graduate or General Education Degree (GED) preferred.

• Experience: Two (2) years related experience preferred.

• Computer Skills: Intermediate personal computer skills including electronic mail, word processing, spreadsheet, graphics, etc. Strong working knowledge of MS Office to include Outlook, Excel, and Word. Ability to master internal computer systems.

• Certificates & Licenses: Valid State Driver's License; Forklift Certification

Competency Statements

• Attendance - Ability to work required schedule and arrive at work on time. Ability and willingness to work the voluntary/mandatory overtime that is required during the busy season and work alternative schedules to accommodate the needs of the business.

• Communication - Ability to effectively communicate in writing and verbally in a courteous and professional manner with others. Ability to understand and follow verbal and written instruction.

• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.

• Relationship Building - Ability to establish and maintain effective working relationships with customers, co-workers and management.

• Productivity - Ability to maintain a level of production that meets or exceeds the established guidelines. Ability to work Independently without interruptions.

• Mathematics - Ability to perform basic math (addition, subtraction, multiplication and division) in all units of measure using whole numbers, fractions and decimals. Ability to compute rate, ratio, and percentage.

• Language - Ability to read and interpret documents such as receivers, invoices, operating instructions and procedure manuals. Ability to write routine reports and correspondence.

• Paperwork - Completion - Ability to complete necessary paperwork neatly and accurately and according to established guidelines. Properly count, document or scan the number of units as needed by the function that is being performed.

• Paperwork - Verification - Ability to verify paperwork necessary to ensure inventory count is correct.

• Accuracy - Ability to perform work accurately and thoroughly.

• Detail Oriented - Ability to pay attention to the minute details of a project or task and prioritize tasks. Ability to handle multiple tasks/projects simultaneously.

• Analytical Skills - Ability to use thinking and reasoning to solve a problem.

• Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.

• Accountability - Ability to accept responsibility and account for his/her actions.

• Working Under Pressure - Ability to complete assigned tasks under stressful situations.

• Customer Oriented - Ability to take care of the customers' needs while following company procedures.

• Autonomy - Ability to work independently with minimal supervision.

• Safety Awareness - Ability to identify and correct conditions that affect Team Member safety.

Essential Functions

Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.