Call Center Operator

TJX

Concentrix is seeking an Assistant Manager, Operations to supervise a team of call center associates and drive performance. You will coach, monitor attendance, and ensure adherence to KPIs and contractual expectations while handling escalated calls as needed. Ideal candidates will have strong communication, social media proficiency, and the ability to coach a ~15-member team in a fast-paced environment, staying aligned with brand tone and company values. #J-18808-Ljbffr

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Vacancy posted 3 days ago

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