Home Care Client Manager - Baton Rouge

Job Description

Job Description

Care Manager
Home & Community-Based Services

Community Connection Programs, Inc.
Baton Rouge, Louisiana | Full-time, Monday - Friday 8:30AM
$17–$21 per hour; $35,360–$43,680 Salary, based on experience

Help people stay connected to the care they need

Are you the person others count on to keep things organized, solve problems, and follow through? Bring those strengths to a role that supports seniors and people with disabilities in their own homes.

Community Connection Programs, Inc. has served Southeast Louisiana since 1999. At CCP, our care managers build relationships, guide caregivers, and help keep services dependable.

What you’ll do

You’ll manage a caseload of 30+ clients throughout the metro New Orleans area. Your work combines office responsibilities with an average of 3–4 client visits each week.

• Build respectful relationships with clients, families, caregivers, and support coordinators.

• Complete home visits, quarterly reviews, and required caregiver supervisory visits.

• Complete monthly face-to-face visits for clients receiving Supported Independent Living services.

• Help develop and update care plans, and follow through when clients’ needs change.

• Keep client records, homebooks, and notes accurate, organized, and current.

• Track authorization dates, required documents, visits, and other service deadlines.

• Coordinate caregiver schedules and respond to call-outs to help maintain coverage.

• Coach caregivers, address performance concerns respectfully, and communicate training needs.

• Respond to concerns and incidents, document actions, and coordinate timely follow-up.

• Participate in team meetings and a rotating after-hours and weekend on-call schedule.

What you’ll bring

• Experience in healthcare coordination, human services, home care, or a supervisory role.

• Strong organization, clear communication, and dependable follow-through.

• The ability to balance deadlines, changing schedules, and client needs.

• A respectful approach to working with people with different needs and backgrounds.

• Comfort using email, spreadsheets, and electronic records.

• Ability to travel throughout metro New Orleans for client visits.

Experience with Louisiana Medicaid home and community-based services is preferred. Familiarity with AxisCare, caregiver supervision, or disability services is also helpful.

Why join CCP?

• Paid time off and paid holidays.

• A preventive-care plan and other insurance options, subject to eligibility and plan terms.

• Mileage reimbursement or access to a company vehicle for approved work travel.

• Daily Pay subject to eligibility and available earned wages.

• Structured training and ongoing coaching from our Program Coach and leadership team.

• Work that helps people live fuller lives in their own homes.

This role is a good fit if you enjoy helping people and keeping details on track. You should be comfortable handling coverage needs and sharing rotating on-call responsibilities.

Ready to join our team?

Apply through Apploi with your resume. Tell us briefly about your experience coordinating care, supervising staff, or managing competing priorities.

Community Connection Programs, Inc. is an equal opportunity employer.

Where People Care