Quality and Compliance Coordinator

Job Description

Job Description

Description:

Responsibilities:

Quality Management System (QMS) Administration

· Support the maintenance and organization of Sierra Pacific Supply Company’s Quality Management System (QMS).

· Serve as the Management Representative for AS9100 and ISO 9001 certifications and have organizational freedom and unrestricted access to top management to resolve quality management issues. 

· Maintain compliance with aerospace traceability, documentation, and record retention requirements.

· Support ongoing improvements to quality procedures and quality system documentation.

· Assist with preparation of materials and records used during management review meetings.

· Serve as the Management Representative and FOD Leader with the responsibility and authority to establish, implement, and maintain the FOD Prevention activities in the facility. 

Documentation & Work Instructions

· Maintain document control processes including revision tracking, controlled distribution, and archival of superseded documents.

· Assist with drafting, revising, and formatting quality procedures, work instructions, and operational documents.

· Ensure employees have access to the most current controlled documents.

· Maintain organized electronic and physical records in accordance with document control requirements.

Training & Competency Records

· Maintain employee training records and qualification documentation.

· Coordinate onboarding and recurring training related to quality procedures, AS9100 requirements, inspection processes, and traceability practices.

· Maintain the training record database to ensure employees are properly trained and qualified for assigned responsibilities.

Customer & Supplier Quality Documentation (CCA / CAPA Support)

· Maintain documentation related to customer and vendor complaints, returns, non-conformances, and corrective action requests.

· Lead the investigation and resolution of customer complaints, non-conformances, and corrective action requests (CARs). 

· Assist with tracking corrective and preventive actions (CAPA) to ensure proper documentation and closure.

· Maintain records of supplier-related quality issues and corrective actions and track trends.

Audit Coordination

· Coordinate scheduling and preparation activities for AS9100 certification audits, ISO audits, customer audits, and internal audits.

· Assemble documentation and quality records requested during audits.

· Track audit findings, corrective actions, and closure timelines.

· Assist leadership in maintaining audit readiness and compliance documentation.

KPI & Performance Tracking

· Collect and maintain data for quality performance metrics including on-time delivery, supplier performance, customer complaints, internal non-conformances, and corrective action status.

· Assist in preparing KPI reports and dashboards used during management review meetings.

· Maintain historical records of quality performance metrics.

Calibration & Equipment Records

· Maintain calibration records for inspection and measuring equipment.

· Track calibration due dates and coordinate service or calibration activities as required.

· Maintain the master equipment list and calibration tracking records.

Supplier Quality Documentation

· Maintain supplier certification records and Approved Supplier List (ASL).

· Assist with documentation related to supplier qualification and performance monitoring.

· Maintain supplier documentation associated with corrective actions and quality communications.

Safety & Compliance Support

· Assist with maintaining safety training records and compliance documentation.

· Support development and maintenance of safety procedures and EHS documentation.

· Assist with maintaining OSHA and applicable California safety compliance documentation.

Risk & Opportunity Tracking (AS9100)

· Assist leadership in maintaining records related to risk and opportunity assessments within the Quality Management System.

· Support documentation associated with risk-based thinking and continuous improvement initiatives.

· Maintain records of risk evaluations and related action plans when required.

Quality Record Control & Retention

· Maintain organized quality records in accordance with AS9100 record retention requirements.

· Ensure proper filing, indexing, and retrieval of quality documentation including certifications, audit records, training records, and corrective actions.

· Support record retention compliance for customer, regulatory, and certification audit requirements.

Requirements:

Education and Training:  

A bachelor’s degree in business administration, engineering, quality, information management, or a related field from an accredited college or university is preferred; however, equivalent professional experience and demonstrated competency may be accepted in lieu of a degree. 

Qualifications and Skills:  

· 3+ years of experience in a quality or compliance-related role, ideally in aerospace or defense industries.

· Strong organizational skills and attention to detail.

· Ability to operate independently while collaborating with operations and leadership.

· Excellent communication and problem-solving skills.

· Practical, solution-oriented mindset suited for a growing aerospace distribution business.

Technical Requirements:

· Working knowledge of AS9100 and ISO 9001 standards.

· Understanding of aerospace traceability and documentation requirements.

· Experience in root cause analysis and CAPA systems.

· Knowledge of calibration systems and inspection equipment controls.

· Experience maintaining training databases and document control systems.

· Familiarity with ERP systems and electronic document management systems.

· Knowledge of OSHA and EHS compliance standards preferred. 

Working Conditions:

This position requires adaptability to work in both office and warehouse environments, with varying noise levels and temperature conditions. 

Physical Requirements:

· Communication: Engaging in verbal communication to convey detailed or critical instructions to coworkers and management, often requiring clear, loud, or rapid speech.

· Hearing: Ability to perceive sounds at normal speaking levels, with or without correction, and effectively receive detailed information through oral communication, including discerning subtle differences in sound.

· Repetitive Motions: Performing significant movements involving the wrists, hands, and fingers, particularly during tasks such as data entry, handling tools, or managing warehouse equipment.

· Physical Activity: Exerting up to 50 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or move objects. The role may involve a combination of sitting, standing, and walking, with physical activity varying between office and warehouse environments.

· Visual Acuity: Close visual attention is required for tasks such as inspecting parts, reviewing documentation, entering data into computer systems, and reading detailed information.