Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hourly PLUS Commission
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

At Ray Givens State Farm we are a leading insurance agency known for delivering exceptional service to our clients. We are currently looking for an enthusiastic individual to join our team as a Receptionist .

ABOUT OUR AGENCY
When I opened my agency in 2020, I wanted to create the kind of workplace I would have wanted to be part of—one where relationships come first, people are supported, and everyone has the opportunity to grow. Before becoming an agent, I spent several years with State Farm, including serving as an Agent Coach, where I had the opportunity to help other agents and team members succeed. That experience continues to shape how I lead my team today.

I'm a Texas native who grew up in Lufkin and graduated from the University of Louisiana Lafayette. Outside of the office, I enjoy giving back to the community by organizing our annual Back to School Bash, volunteering at local events, and officiating youth football games.

Our office works hard, celebrates wins together, and genuinely enjoys supporting one another. I want my team to feel challenged, encouraged, and confident they're building a career—not just working a job.

I'm looking for someone who enjoys helping others, values strong relationships, and is excited to learn and grow. If you're willing to work hard, bring a positive attitude, and want to be part of a team that truly cares about one another, I think you'll feel right at home here.

The ideal candidate will be organized, detail-oriented, and passionate about contributing to a positive and efficient workplace. If you enjoy being in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a key member of our team.

Key Responsibilities:

• Warmly greet clients both in person and over the phone, ensuring they are directed to the appropriate team members.
• Manage office communications and coordinate appointment scheduling effectively.
• Assist in responding to inquiries and maintaining accurate client records.
• Engage with prospective and existing clients, discussing their needs and offering tailored insurance solutions.
• Provide outstanding customer service and follow up on client requirements.
• Support the team with administrative tasks and projects to maintain smooth office operations.

Qualifications:

• Previous experience in a receptionist or customer service role is preferred.
• Strong communication and interpersonal skills with the ability to engage clients professionally.
• Excellent organizational and multitasking skills.
• Comfort and confidence in engaging in sales conversations.
• Basic proficiency with computer systems, including Microsoft Office and CRM software.

Why Join Our Team:

• Competitive salary and comprehensive benefits.
• Opportunities for career growth and development within the insurance sector.
• A collaborative and supportive team environment.

If you're looking for an opportunity to make a meaningful impact and advance your career in the insurance industry, we would love to hear from you!