Community / Clinical Liaison - Healthcare Marketing & Sales - Eastside

Job Description

Job Description

BrightStar Care® – Cleveland is expanding into the eastside territory of Cuyahoga County, and we're looking for an accomplished, well‑connected Clinical Liaison who knows how to build relationships, drive results, and grow private‑pay home care business with speed and integrity.This role is ideal for a seasoned healthcare marketer or a clinician (RN or Social Worker) who has transitioned into business development - someone who brings both heart and hustle, and has the performance data to prove it.Compensation: $75,000–$100,000 base salary (DOE, network strength, and early private‑pay traction) + monthly commissionSchedule: Full‑time, primarily Monday–Friday with occasional evenings/weekends Territory: Eastside of Cuyahoga County and some Lake CountyThis position is the perfect fit for someone who:Wants a challenge - you thrive in competitive marketsCares about people - empathy drives your conversationsSolves problems - you remove barriers quicklyHas serious drive - you're relentless about resultsIs motivated by success - you want to win and be rewarded for itWhether you're an experienced healthcare marketer seeking a new challenge or a clinician ready to pivot into a high‑impact business development role, you're someone who cares deeply about making a difference - and has the ambition to earn both salary and commission.Why BrightStar Care®BrightStar Care® treats employees like our best clients - with respect, support, and meaningful benefits. We are the place for high‑achievers who want to work hard, grow fast, and earn what they're worth. We invest in people who bring energy, discipline, and a results‑driven mindset.You'll represent a nationally recognized brand with strong clinical credibility, backed by leadership that gives you the tools, strategy, and support to dominate your territory and build a book of business that pays you month after month.This is not a "work‑life balance" role - it's a performance role. We're looking for someone who wants to work, wants to win, and refuses to be outworked or outperformed. If you thrive on overcoming challenges and turning effort into income, you'll excel here.Compensation & PayCompetitive wagesWeekly pay via direct depositInsuranceMedical, dental, visionAccident & critical illnessShort‑term disabilityLife insuranceTime OffEarned PTOPaid bereavement leaveBirthday PTOEducation & DevelopmentTraining and continuing educationPaid professional developmentWellness & PerksFamily membership to Middleburg Heights Rec CenterFree snacks, paid lunches, and a genuinely supportive culture...and much moreJob ResponsibilitiesSales Cycle OwnershipDrive the full sales cycle from prospecting → qualification → closingConduct daily outreach: cold calls, drop‑ins, networking visitsQualify high‑value referral sources aligned with ideal client profilesPresent services confidently, negotiate terms, and close new businessMarket Presence & Brand BuildingLead community and professional events to maintain visibilityStrengthen partnerships with the VA and veteran‑support organizationsBuild relationships with discharge planners, case managers, and healthcare leadersUnderstand the competitive landscape and differentiate BrightStar's Higher StandardReferral Source EngagementMaintain disciplined follow‑up to ensure a full, active pipelineConduct in‑services, presentations, and educational visitsGenerate consistent, qualified referrals across home care and medical staffingClient Conversion & Relationship ManagementConvert prospects into in‑person living‑room visits or contract review meetingsGuide families and partners through decision‑making with empathy and clarityBuild long‑term trust with clients and referral partnersStrategic & Analytical ExecutionUse CRM tools, data, and metrics to prioritize high‑impact actionsDemonstrate resourcefulness and strategic thinkingCollaborate with internal teams to ensure exceptional client satisfactionJob RequirementsMindset & Core CompetenciesHunter mentality - proactive, persistent, and results‑drivenCreative problem‑solver with strong judgmentImpeccable organization and follow‑throughExceptional verbal and written communicationConfident closerProfessional & Educational RequirementsBachelor 's degree required - Marketing, Healthcare Administration, Business, Social Work, or a related fieldClinical or allied health background preferred - RN, LPN, Social Worker, PTA/OTA, or similarExperience in healthcare sales highly preferred - home care, hospice, SNF, assisted living, or medical staffingExisting network of healthcare professionals is required - discharge planners, case managers, social workers, physicians, facility leadership, etc.Proven track record of measurable results - referral growth, territory expansion, revenue generationStrong public speaking and presentation skillsHigh computer literacy, including CRM systems and productivity toolsAbility to consistently make 150+ outbound calls per weekAbility to maintain confidentiality and adhere to HIPAALogistics & ComplianceDaily travel throughout territory; occasional evenings/weekendsDrug screen, background check, and criminal record clearanceUp‑to‑date vaccinations (including COVID)Valid driver's license and reliable, insured transportationAbility to lift up to 50 lbsBrightStar Care® is an Equal Opportunity Employer