Reference Librarian

Description Under general supervision, to manage all operations of the Reference Department and library training programs by providing professional level reference and research services for faculty, staff, students, and the community. This is a highly visible professional position that serves as a primary consultant on library issues related to database instruction, research, print and electronic reference sources, and the Critical Life Skill of Critical Thinking/Problem Solving. Essential Duties and Responsibilities This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of the job. The incumbents may be requested to perform job‑related responsibilities and tasks other than those stated on this description. Develop and deliver customized library, bibliographic, and/or information literacy instruction sessions including working closely with course instructors and developing materials to support instruction. Participate as a member of the reference department in accordance with library, regional, and national standards to include developing and administering research help desk policies and procedures; and assist in prioritizing and preparing annual goals for the department. Provide professional level reference and research services including APA citation assistance to students, faculty and staff, and the community, in person, on the telephone, through email, and on live chat. Meet with students including attending class presentations and grading presentations. Under the guidelines of the Collection Development policy, select and de‑select print and electronic resources for the library to meet the needs of students, faculty, staff, and community members. Learn and use new technologies to support library’s services and resources and to complete assigned projects. Review, update and modify print and electronic information to maintain currency and relevancy for users. Work with faculty and staff to schedule and plan workshops, instruction, tours, etc. Work with library staff as needed to address and resolve service issues, problems, and questions. Provide backup assistance at the Information Desk including assisting staff, students, and public, and answering the telephone. May be responsible for website development (Intranet, LibGuides, and database development/maintenance). Participate in and contribute to assignments and special projects of a similar nature and level. Maintain current professional and technical knowledge in the field through professional education and activities. Minimum Qualifications Required Knowledge, Skills, and Abilities: Knowledge of professional library principles and procedures of general and specialized reference resources Working knowledge of electronic and print sources, electronic databases, the Internet, online catalog systems, and other computerized information resources Ability to plan, organize, and schedule priorities Ability to communicate effectively both orally and in writing Ability to establish and maintain effective working relationships with customers and associates as a team member Ability to use and explain the use of catalogs, guides, and the library online catalog to customers Ability to work with and produce print handouts and online instruction materials that can be easily understood by students with a wide range of ability Demonstrated leadership, independent judgment, and initiative Demonstrated ability to direct other employees Educational and Experience Requirements: Master's degree in Library Science from ALA accredited university/college Two years of professional level work experience in a library to include reference and/or formal library instruction Supplemental Information The Reference Librarian position supports the Library department and is available to start after July 1st. This is a 12‑month position, working 40 hours per week. Typical hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. Competitive compensation Comprehensive Benefits Package including health, dental, vision, life, long‑term disability, supplemental life, flex spending accounts, and much more Generous time off and holiday schedule Eligibility in the Wisconsin Retirement System (ETF) Opportunities for professional growth and development (including tuition reimbursement, tuition waiver) Well‑being activities to support personal and professional well‑being Collaborative and supportive team environment Internal team members are encouraged to grow their careers at WCTC! To be eligible to apply for a new role, employees must be in their current position for at least six (6) months. Candidates must be legally authorized to work in the United States at the time of hire and maintain that authorization through employment. Verification of employment eligibility will be required upon hire. WCTC does not provide employment‑based visa sponsorship. #J-18808-Ljbffr Waukesha County Technical College