Washington State Asst. Regional Manager

Job Posting TitleWashington State Asst. Regional Manager

Job Description

Security Services Northwest, Inc. (SSNW) is your full-service security company. Founded in 1977, we offer professional and complete security services for residential, commercial, and industrial customers in Washington, Oregon, California, Wyoming, Idaho, Utah and Alaska.

Security Services Northwest is a nationally recognized supplement for Department of Defense anti- terrorism force protection.

From providing armed and unarmed security officers and patrol services to installing burglar alarms and camera systems, Security Services Northwest, Inc., provides our customers with the highest level of service. We have an exceptional, experienced team to assist you in mastering your skills, with great growth opportunity.

If you’re passionate about always doing your best work, making an essential contribution, and serving with kindness and humility, please consider applying today! People are at the heart of our business, and we’re always looking for new people to join our family of professionals!

"Work Hard, Be Kind."

Benefits:

• $32.00
• Health Insurance
• Dental Insurance
• Vison Insurance
• Employee Assistance Program
• Paid Time Off
• Holidays paid at time and a half (if worked)
• Opportunity for overtime

We are a drug free workplace.

Summary of Duties and Responsibilities

This position manages real-time operations that facilitate the maximization of resources to achieve customer satisfaction, productivity, schedule adherence, and economic goals. This position is a combination of Security Officer and Regional Coordinator. As a Security Officer, you are responsible for standing post and performing the essential job functions as stated. You report to Eric Sortland, Director of Operations, and Joe D’Amico, SSNW President.

Duties and Responsibilities

• Participates in RFP acquisition and pre-bid meetings.
• Meets with potential new clients.
• Participates in the hiring of officers.
• Organize and oversee the work and schedules of officers.
• Supervise day to day operations.
• Maintains communication with client-designated points of contact at each location.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with Company policy.
• Stands post as needed.
• Write and submit Post Orders to the Director of Operations for review and upload.
• Establish quantitative and qualitative metric, guidelines and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
• Review, analyze, and evaluate procedures.
• Ensure work environments are adequate and safe.
• Communicate and explain new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
• Improve customer service and satisfaction through policy and procedural changes.
• Lead coordination and integration of efforts among operations.
• Project a positive image of the organization to employees, customers, industry, and community.
• Evaluate, preliminary ongoing security operations, training to include standard operating procedures, preliminary investigations, emergency procedures, management, fire and life safety training and guest service, implementing changes on procedures/post orders and policies to close service and operational gaps to including standing post in emergencies and kick off new business.
• Ensure compliance with policies effectively communicate policy and procedures changes to property and security operations to maintain compliance.
• Ensure the property or venue and other areas of property are consistently patrolled.
• Online recruiting and/or scheduling as needed.
• Respond daily to all directives given
• Perform other related duties as assigned.
• Hours Wednesday through Sunday 1600 - 2159

Required Skills/Abilities:

• Thorough understanding of practices, theories, and policies involved in business and security.
• Superior verbal and written communication and interpersonal skills.
• Superior managerial and diplomacy skills.
• Extremely proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision-making, and problem-solving skills.
• Able to make rapid and intelligent decisions in critical scenarios that may arise.
• Capable of coordinating or organizing new and existing projects.
• Maintains unarmed/armed Washington security license.
• Basic computer skills in Microsoft Office.
• Basic computer skills in navigating websites and applications.
• Be flexible—if Joe can put on a uniform for the company, then so can you—so can we!

Education and Experience:

• Ten years of total Security Officer & LEO/military experience.
• Four-year Degree in Criminal Justice or related field (work experience considered).
• Four years Military or law enforcement experience.

Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift to 50 pounds at times.
• Must have a valid current Driver’s license in good standing.
• Must have a clean criminal record and driving record
• Must register for and pass an armed qualification in the state of Washington, within 90 days of accepting the position.
• Must possess or be willing to possess a TWIC card within 30 days of employment.
• Must be willing to obtain a concealed weapons permit.
• Must be willing to obtain a security license in all states SSNW services.
• Must attend weekly Supervisor meetings
• Must meet weekly with Director of Operations and Washington Regional Manager.
• Must meet weekly on Supervisor calls Friday at 0800.