Automotive Service Manager

Lead a High-Performing Service Team! $125,000 - $210,000+ a Year + Great Benefits! Family-Owned Group with Growth Opportunities Job Intro INFINITI of Chattanooga is looking for a Service Manager to lead our busy service department. This is a rare opportunity to join a respected, family-owned dealership group where your leadership will be valued, your team supported, and your career given room to grow. As part of the Furrow Automotive Group – which also includes Land Rover Chattanooga, Porsche Chattanooga, Mercedes-Benz of Knoxville, and Land Rover Knoxville – we’ve built a reputation for excellence, integrity, and long‑term career opportunities. Many of our employees have been with us for years because we provide the training, mentorship, and culture they need to thrive. Job Description Oversee daily service department operations to ensure efficiency, profitability, and customer satisfaction. Lead, mentor, and motivate service advisors, technicians, and support staff and more. $125,000 - $200,000+ annual earning potential Full‑time Position Medical, Dental, Vision, and Disability Insurance Company Paid $25,000 Basic Life Insurance 401(k) Retirement Plan with Company Match Paid Holidays and Paid Time Off Employee Discounts on Products & Services & Vehicle Purchase Plans Employee Assistance Program Opportunity for advancement to certified tech Responsibilities Oversee daily service department operations to ensure efficiency, profitability, and customer satisfaction Lead, mentor, and motivate service advisors, technicians, and support staff Monitor service performance metrics (CSI, productivity, profitability) and implement improvements Drive a customer‑focused culture by ensuring clear communication, accurate estimates, and timely service delivery Partner with Parts, Sales, and Fixed Ops leadership to achieve dealership goals Maintain compliance with manufacturer standards, warranty procedures, and safety regulations Requirements Previous Service Manager or Assistant Service Manager experience required (dealership experience strongly preferred) Proven ability to manage a high‑volume service department while maintaining strong CSI scores Strong leadership, communication, and organizational skills Ability to recruit, train, and retain top talent Knowledge of warranty processes and OEM requirements Valid driver’s license and clean driving record Applicants must pass pre‑employment screening We are a Drug‑Free Workplace Terms We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr