Community Association Manager (Sited, HOA, Property Manager)

Job Description

Job Description

Description:

We have an exciting opportunity to manage a beautiful Community Association in Franklin Lakes, and to join our talented Corner Property Management Team! 

This position requires strong managerial, operational, and leadership skills. The ideal candidate has experience in Community Management and a good understanding of Association governance, including governing documents, policies, procedures, rules, and regulations. 

The Community Association Manager is a skilled collaborator who coordinates the activities of all Association personnel, vendors, and contractors while addressing the community's needs, all under the direction of the Board of Directors. 

This position is a sited role, Monday - Friday.

Duties include but are not limited to:

• Supervise the operation and administration of the Association in accordance with the management agreement and the Association's policies and procedures. 
• Acts as or oversee the primary liaison with the Association Board of Trustees and homeowners as needed. 
• Perform/Direct administrative and management duties as requested by the Board of Trustees and in accordance with the management agreement. 
• Ensure community management tools are being effectively developed and utilized, such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc. 
• Review monthly financial reports and ensure a management summary is submitted to the association's Board of Trustees. 
• Provide and/or oversee recommendations to the Association Board of Trustees and committees regarding major capital expenditures as required to maintain the desired community appearance and operation. 
• Monitor corporate and client delinquency rates and collections process for account portfolio. 
• Attend Board meetings per the management agreement and community events as needed. 
• Prepare Board packages according to established time frames. 
• Ensure the Board of Trustees is aware of legal actions involving the Association. 
• Maintain unit and contract files relating to the operations of the Association. 
• Assist the Board of Trustees with the architectural review process and/or routine inspections as necessary. 
• Responsible for maintenance of the database, including updating resident information. 
• Responsible for routine and special project vendor management, including procurement as well as performance evaluation as contracted. 
• Responsible for oversight of staff as the contract provides. 
• Coordinate and/or oversee inspection of building facilities and/or common areas and arrange appropriate follow-up actions as required. 
• Oversee the AP process in accordance with home office processes and procedures. 
• Other duties as assigned. 

• At least five (5) years of community association management experience or similar building management roles, including at least two (2) years as the lead on-site Manager
• Bachelor's Degree (Preferred but not mandatory). 
• Valid NJ Driver's License. 
• Strong financial knowledge, with expertise in reading, understanding, and creating spreadsheets, flow charts, and graphs. 
• Experience in contract negotiation and facility management. 
• Exceptional communication skills, both written and verbal 
• Proficiency in Microsoft Office products. 
• Knowledge of communities/property/real estate and homeowners associations (preferred). 
• Commitment to continuing education. 
• Self-motivated, proactive, detail-oriented, and a team player. 
• Time management and time-critical prioritization skills. 

Preferred:

• Experience managing a master association with sub-associations, including multiple Boards, shared-cost allocation and coordinating governing documents
• CMCA or AMS credentials

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers to handle, type, or feel; reach with hands and arms; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.