Client Advisor - Soho Women's

Summary The Client Advisor at the Soho boutique serves as a trusted brand ambassador, delivering best-in-class client service while meeting individual sales targets. The role centers on building and growing a personal client portfolio through personalized outreach, appointments, and product expertise. The advisor also contributes to boutique performance through merchandising, stock management, and adherence to store procedures. Responsibilities Build, manage, and grow a personal client portfolio with focus on retention, reactivation, and lifetime value Achieve and exceed individual sales goals and KPIs including sales volume, units per transaction, and average dollar per transaction Provide exceptional service in person, by phone, and electronically; set appointments and conduct personalized outreach Leverage product knowledge and brand storytelling to create memorable client experiences Support floor moves, visual merchandising, stock organization, inventory and cycle counts, and assist with packaging Locate merchandise across boutiques, process charge‑send sales, and follow operating and security procedures Requirements At least 3 years of retail sales and client service experience, preferably in luxury consumer goods Strong communication, organization, and relationship‑building skills Ability to work varied hours including nights, weekends, and holidays Ability to operate phone systems, cash registers, sensor‑tag removers, and computers Ability to stand for extended periods, move merchandise, and lift at least 30 lbs; follow store security procedures #J-18808-Ljbffr Brobston Group LLC