Health Information Specialist I

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem – including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavant’s employees are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. Onsite | Charlottesville, VA | Full-Time | 8am-4:30pm EST Position Overview We are seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location. This is a patient-facing role that plays a critical part in ensuring timely, accurate, and compliant handling of medical record requests. This position is ideal for someone who enjoys working directly with patients, is detail-oriented, and is looking for long-term growth opportunities within a healthcare organization . Key Responsibilities Serve as the front desk point of contact for patient walk-ins requesting medical records or releases Provide phone support to patients, providers, and authorized requestors Process Release of Information (ROI) requests accurately and timely Fax, scan, and manage incoming and outgoing medical record requests Burn medical images to CDs and share images electronically as required Support client relationship management through professional communication Assist with reporting and administrative duties such as data entry and email Ensure compliance with HIPAA, privacy regulations, and facility policies Training & Onboarding DHISC training provided On-the-job, onsite training during the first 30 days Skills Strong customer service and communication skills Comfortable working in a patient-facing, front desk environment Detail-oriented with the ability to manage confidential information Reliable, punctual, and professional Ability to multitask and work independently Benefits & Growth Opportunities Full-time benefits , including: Medical, dental, and vision coverage 401(k) retirement plan Tuition reimbursement Paid Time Off , including major holidays In-person role with opportunities for growth and advancement within the company Qualifications High School Diploma or GED required Must be 18 years of age or older Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement. We also provide resources for individuals seeking clarification about their rights and protections. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it by selecting the ‘Interview Accommodation Request’ category. Requests for reasonable accommodations will be reviewed on a case-by-case basis. #J-18808-Ljbffr