Global Travel & Events Support Center Lead
Amazon Locker
Amazon is seeking an experienced Senior Manager of Contact Center & Customer Support to build, scale, and operate the support organization for a global travel and events program spanning 60+ countries. You will own the end-to-end contact center operating model, guiding strategy, technology, and day-to-day performance to ensure fast, high-quality support across all channels, time zones, and languages. This builder role requires leading a global function, establishing SLAs, KPIs, case management, #J-18808-Ljbffr
Vacancy posted 2 days ago
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