Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Health insurance
• Paid time off
• Signing bonus
• Training & development

ROLE DESCRIPTION:
As Customer Service Representative - State Farm Agent Team Member for Stephanie Sponder - State Farm Agent, you are vital to our daily business operations and
customers’ success. You grow our agency through meaningful client relations and acting as a liaison
between customer needs and agency departments. You improve the lives of our customers by
proactively marketing relevant products and services.

Are you a highly motivated individual with a passion for building strong relationships and achieving
outstanding results? If you have a natural flair for sales, a team-oriented mindset, and an unwavering
belief in the power of a positive attitude, we have an exciting opportunity for you to join the
Stephanie Sponder Insurance Agency as a Customer Service Role.

** This position is IN-PERSON, remote is not available at this time.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Self-Motivated: You have an innate ability to set goals, stay focused, and proactively seek opportunities for growth and success.
• Team-Oriented: While you excel as an individual, you also thrive as part of a cohesive team, valuing the collective achievement.
• Positive Attitude: Your belief in the power of positivity allows you to approach challenges with enthusiasm and embrace each day with a can-do spirit.
• Initiative: You are not afraid to take the lead, explore innovative solutions, and go above and beyond to exceed expectations.
• People Person: You genuinely enjoy engaging with others, building relationships, and helping people find solutions that suit their unique needs.
• Extroverted: Your outgoing nature energizes and inspires those around you, making every interaction a memorable one.

BENEFITS :

• Signing Bonus
• Bonus Based on Performance
• Option to work virtually on Fridays
• Paid time off (holidays and personal/sick days)
• Competitive pay plus commission/bonus
• Health benefits, group life insurance & matching 401k
• Growth potential/opportunities for advancement within my agency

Join Our Family: At Stephanie Sponder Insurance Agency, we create a work environment that fosters growth, camaraderie, and the opportunity to make a real impact in our clients' lives. We take immense pride in consistently ranking among the top 5% of State Farm agents in the country. If you are excited about the prospect of working in a prestigious agency, delivering top-notch service, and immersing yourself in the vibrant Denver Metro community, we invite you to apply for the Customer Service Role.