Patient Front Office

Job Description

Job Description

The Clinic Front Office Receptionist is an integral part of the medical office team, supporting outpatient services with a focus on efficient patient interaction and administrative accuracy. This position directly reports to the Office Manager and plays a key role in managing front desk operations, ensuring smooth appointment scheduling, patient registration, and payment processing without the need for any travel. The role utilizes Eclinical EHR software to maintain accurate patient records and insurance information.

Responsibilities

• Manage patient reception and greet visitors warmly
• Schedule and confirm patient appointments efficiently
• Register new and returning patients accurately
• Verify patient insurance eligibility and benefits
• Enter patient and insurance data into electronic health records
• Provide excellent customer service and handle patient inquiries
• Manage phone calls and routing effectively
• Process patient payments and assist with billing queries

Preferred Qualifications

• Customer service experience
• Knowledge of medical terminology
• Appointment scheduling expertise
• Proficiency with Eclinical (EHR) software
• Strong communication skills
• Accurate data entry skills
• Ability to multitask in a fast-paced environment
• Effective problem-solving abilities

This is a Vascular Surgery and Interventional Radiology medical practice with a Clinic, Procedures, and Ultrasounds performed daily

Company Description

This is a Vascular Surgery and Interventional Radiology medical practice with a Clinic, Procedures, and Ultrasounds performed daily