Branch Manager

Branch Manager

Job Category: Operations

Full-Time

Location: Whitestown, IN 46075, USA

Description

This isn't a "sit in the office and manage from a distance" job.

You'll be responsible for everything happening inside the branch and making sure it runs like a well-oiled machine:

• Lead all operations: service, parts, admin, and facility
• Own the numbers: P&L, margins, productivity, and performance
• Build and lead a high-performing, accountable team
• Drive a culture that reflects the MacQueen Way—every day, no exceptions
• Keep customers locked in through strong relationships and real follow-through
• Identify problems early, solve them fast, and keep things moving
• Push for continuous improvement across service, parts, and overall operations
• Stay connected to your market—customers, municipalities, fire departments, and partners

What Sets This Role Apart

You're not just managing—you're running a business within the business.

• You have real ownership over performance
• You make decisions that actually move the needle
• You build the team, the culture, and the reputation in your market

And when things get busy (because they will), you're right there with your team—not above it.

What You Bring

• 7+ years leading teams in heavy equipment, environmental services, emergency apparatus, or similar operations
• Proven ability to manage people + performance + financials at the same time
• Strong understanding of service and parts operations
• Confidence working with P&L, KPIs, and operational data
• A leadership style that drives accountability, trust, and results
• Ability to communicate clearly, solve problems fast, and lead under pressure
• Valid driver's license and a clean driving record

The Kind of Leader Who Wins Here

You'll do well in this role if you:

• Don't wait to be told—you see it, you own it
• Can switch from strategy to execution without missing a beat
• Hold your team accountable—but have their back 100%
• Care about the details, because the details drive the outcome
• Believe culture isn't a poster—it's how the team shows up every day

Why MacQueen

We're united in making a difference by strengthening communities at every intersection—supporting those who protect and serve.

That means:

• The work matters
• The customers matter
• The team matters

This isn't always easy. It's not supposed to be.

But if you're the kind of leader who thrives on building, fixing, leading, and winning—there's nothing better.

Compensation: The expected starting wage for this position is $115,000.00 to $130,000.00, with final determination based on skills, experience and overall qualifications.

ADA Requirements:

• Stand, walk, bend, squat, kneel, crawl, twist, reach or otherwise move frequently.
• Occasional repetitive motion and grasping.
• Occasional climbing to reach areas on equipment or racks.
• Lift, move or otherwise transfer up to 50 lbs. occasionally, >20 lbs. frequently.
• Typically sits, grasp items and performs keyboarding for frequent operation of a computer.
• Exposure to typical machine shop physical hazards which may include moving mechanical parts.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. MacQueen will reasonably accommodate the known disabilities of qualified disabled individuals.

MacQueen is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. All candidates to whom an offer is made will be required to pass a criminal background check and drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.