Sr. Transaction Operations Specialist

Sr. Transaction Operations Specialist

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility.

We are currently seeking a Sr. Transaction Operations Specialist for Lucid. This person will be responsible for ensuring that Lucid can support Inside Sales and customer-facing field Sales teams from the reservation process through deliveries to the customers and acting as an extension of the DMV Operations team located in Phoenix, AZ.

Responsibilities:

• Coordinate with the Sales, Delivery and Order Operations teams to ensure that all required documents pertaining to the vehicle purchase are complete and accurate.
• Prepare and review customer Purchase Agreements, disclosures and vehicle DMV documents for customer deliveries.
• Process DMV registrations across multiple states for customers as well as fleet vehicles.
• Record information and ensure data quality in multiple systems.
• Serve as authority on vehicle taxes and fees, keeping abreast of state changes.
• Provide operational support to business partners for ad-hoc initiatives.
• Support revenue recognition reviews on an ongoing basis
• Work with Supervisor to continuously improve training material and help aide in training of new hires.

Qualifications:

• Preferably 2 years of experience with In-State Dealership Title and Registration.
• Dealership Business Office administration or Dealership Finance Assistant preferred.
• Demonstrated experience in processing Title and Registration, Sales Contract Processing and other Sales and DMV documents.
• Passion for the customer experience and an understanding of how operational efficiencies impact said experience.
• Must be able to multi-task, be flexible, and perform in a fast-paced environment.
• Comfort navigating ambiguity with an ability to create in an undefined, unestablished environment.
• Ability to work independently and think creatively with a proven track record of execution.
• Exceptional organizational skills and attention to detail.
• Strong communication skills, both written and verbal.

Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Base Pay Range (hourly) $27 $38 USD

Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.