Store Manager

Overview As a Store Manager, you and the team you lead will be the first face of the brand for growing families, congratulating new parents and grandparents, introducing them to our baby essentials, and helping them prepare for life’s milestones. Carter’s Inc. is the largest North American apparel retailer for babies and young children, encompassing the Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. We invest in our teams with training and development programs to foster growth. Benefits Scheduling that fits your life and allows you to focus on all aspects of your life. Health benefits, mental health benefits, and a 30% discount on our brands. Advance You Program—earn a GED or bachelor’s degree tuition‑free or learn English as a second language. Paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and more. Professional and personal development programs to shape career growth. Responsibilities Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team. Foster a positive, safe, and inclusive work environment to increase employee engagement. Grow leaders by providing direction, delegation, and investment in development. Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program. Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits. Build customer loyalty by coaching the team on benefits of participation in loyalty programs. Execute company direction on merchandising and operations; manage payroll and budgets. Understand and analyze KPIs and identify behaviors to drive results. Seamlessly lead and integrate an omnichannel experience, ensuring teams are trained on available tools. Reduce loss through consistent customer service, education, and operational controls. Qualifications Positive and solutions‑oriented mindset. Effective, professional verbal and written communication skills. Demonstrated leadership and supervisory skills, including managing multiple tasks at once. Proficient computer and technology skills (Outlook, Excel, web navigation). Minimum 3 years of retail or related management experience leading direct reports. High school diploma or GED. Additional Requirements Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Stand or walk for extended periods; climb up and down a ladder. Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week. EEO Statement Carter’s is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. Other Information Our AI policy: Carter's does not use AI to make any decision in our hiring process. Note: This job description is not all‑inclusive; duties may be changed or reassigned at the discretion of management. Compensation ranges from $28.50 to $37.00 per hour based on experience and location. #J-18808-Ljbffr