ASCP Certified Medical Assistant - Back Office I, II & III

Position Overview

This role involves a blend of clinical and administrative duties to support healthcare providers during patient examinations and treatments. Responsibilities include entering patient information into electronic records, assisting with patient care such as rooming, taking vital signs, and documenting medical histories.

Key Responsibilities

• Maintain a safe and clean work environment, adhering to safety and infection control protocols.
• Obtain and record vital signs, medication details, chief complaints, and other relevant patient data.
• Observe and report patient symptoms, reactions, and condition changes promptly to nursing or medical staff.
• Transcribe patient data using ICD-10 and CPT codes for billing and clinical reporting.
• Prepare exam rooms and instruments; assist providers with procedures and specimen collection.
• Follow protocols for handling contaminated instruments and cleaning equipment.
• Prepare and label medications for provider verification and administration.
• Coordinate prescription orders with pharmacies as directed.
• Address non-clinical patient inquiries and complaints as needed.
• Perform additional duties as assigned.

Medical Assistant I

• Manage a patient caseload of 20+ per day.

Medical Assistant II

• Manage a patient caseload of 25+ per day.
• Process referrals, orders, and disability forms.

Medical Assistant III

• Serve as preceptor and trainer for new hires and practice managers on clinical and administrative workflows.
• Identify and implement operational improvements in collaboration with clinic management.
• Manage a patient caseload of 35+ per day.
• Lead billing and coding efforts for medical procedures.
• Proofread physician dictations and ensure accuracy.
• Cross-train in all front and back office functions.

Qualifications

All Levels

• Strong interpersonal skills, customer service orientation, attention to detail, problem-solving ability, teamwork, and adaptability.
• Excellent verbal and written communication skills.
• Organizational skills with the ability to prioritize and multitask effectively.
• Ability to work collaboratively in a team environment and follow instructions.

Medical Assistant I

• Preferred relevant clinical medical assistant experience; Certified Nurse Assistant experience may be considered.

Medical Assistant II

• Two to five years of relevant clinical medical assistant experience required; CNA experience may be considered.

Medical Assistant III

• Minimum five years of relevant clinical medical assistant experience required.
• At least three years of subspecialty experience in areas such as orthopedics, cardiology, urology, general surgery, primary care, or other surgical specialties.

Education

Medical Assistant I

• Graduate of a Medical Assisting program, Certified Nurse Assistant program, or Military Medical Specialist training required.
• Alternatively, completion of two years of on-the-job training in Medical Assisting or CNA plus a high school diploma or GED.

Certification

• Current BLS certification from the American Heart Association (healthcare provider) required for all levels.
• CNA or Medical Assistant certification required for levels II and III.

All candidates must successfully pass a physical evaluation, drug screening, and background checks prior to employment.

This opportunity is located in a regional healthcare setting within the Pacific Northwest, serving diverse communities with a commitment to compassionate and quality patient care.